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Cloud down?


Neo Andersson

Question

Guys, is cloud down?

I can't acces systems by id.cloud.fibaro.com. It gets to the password window in5 minutes right after i have given the email, then it doesnt respond to enter on PC

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Yes down, also Amazon Alexa dont work

 

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And the famous local connection from the application also does not work.

Only locally through a web browser and through the home bridge on the iPhone

Edited by AdmostDj
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I confirm too.  Access via the Internet to my Fibaro HC3 is not working (several hours as minimum).

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Yes, we got hardware problem, we migrate data on new machines, waiting on info how much it will take time

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2 hours ago, AdmostDj said:

And the famous local connection from the application also does not work.

 

Classic connection requires Fibaro ID for authorization and then getting list of Home Centers from your account. Then it logs you "locally".

 

If you go to Login offline from app login page then after filling IP adress and login credentials to your Home Center, you should be fine.

 

1 hour ago, A.Socha said:

Yes, we got hardware problem, we migrate data on new machines, waiting on info how much it will take time

🤞 🤞 🤞 🤞

Edited by jakub.jezek
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Yes but I m not at home I must connect to my home to shutdown few things !! 
hope external access will be ok soon

Edited by SakkhhoID
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Cloud was down:

 

but I just tested and is back on line. At least here from Croatia I can connect remotely to both HC2 and HC3

 

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all server up and working again

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Well, not in Hungary. It is still down here, or at least i can not see any of my hc3’s online

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Can you restart HC? Servers for Hungary are up too

 

If you will still have problem please contact with our support [email protected]

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