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Question
hiennt 0
Dear Support Team,
We are having trouble connecting our Fibaro HC3 device to a Wi-Fi network. We have verified that the Wi-Fi network is functioning properly. Please find attached screenshots of the error messages we are encountering.
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Based on our limited testing with Aruba WiFi, we suspect that the Fast Roaming (802.11r) feature might be preventing the HC3 from connecting. We encountered a similar issue when attempting to enable Fast Roaming 802.11r on an Aruba AP, and the connection became successful upon disabling this feature.
Please help us fix this error. I understand that disabling Fast Roaming (802.11r) might not be a viable option for all Wi-Fi systems. If this is the case, there are alternative approaches to address the HC3's connectivity issues.
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