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Guest Message by DevFuse
  • 0

Can’t Force Remove Device from Slave Gateway

Merlin

Asked by Merlin,

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Question

Merlin    3

Merlin
Posted (edited)

Hi,

 

I am trying to remove a device (Shelly Pro Wave 1PM) which I no longer have from a Slave Gateway and it fails to be removed.

 

The device when operated, even though it doesn’t exist, reacts as if it were still there and says ‘transfer ok’!

 

TIA

Edited by Merlin

3 answers to this question

Recommended Posts

  • 0

Neo Andersson    230

Neo Andersson
Posted
2 hours ago, Merlin said:

Hi,

 

I am trying to remove a device (Shelly Pro Wave 1PM)I no longer have from a Slave Gateway and it fails to be removed.

 

The device when operated, even though it doesn’t exist, reacts as if it were still there and says ‘transfer ok’!

 

TIA

We had several similar situations..Most of the time de regular Remove used to work even after the device is not present in the System.

  • 0

Merlin    3

Merlin
  • Inquirer
    • Author
    Posted
    On 9/14/2024 at 3:42 PM, Neo Andersson said:

    We had several similar situations..Most of the time de regular Remove used to work even after the device is not present in the System.

    Hi,

     

    Thanks for the reply. I have tried your suggestion, but still can’t get rid of the device.

    • 0

    Neo Andersson    230

    Neo Andersson
    Posted
    4 minutes ago, Merlin said:

    Hi,

     

    Thanks for the reply. I have tried your suggestion, but still can’t get rid of the device.

    In this case, please contact support,they will solve it.

    • Thanks 1

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