Welcome to Smart Home Forum by FIBARO
Search the Community
Showing results for tags 'hanging'.
Shortly after installation of update 4.570 I started to experience hang-out's of my HCL. The most frustrating is that the symptoms are not always the same. Sometimes it's "true hang-out" when I cannot access HCL web interface, mobile app return connection timeout and FibaroFob is not able to trigger scenes associated with it's button. But sometimes the hang-out is only partial. In such situation I can access WebInterface and mobile app also access the HCL, system reacts to commands send to devices (turn on, turn of, set value) but scenes are not executed. In this scenario for example when I press X button of FibaroFob the event of pressing X is recorded in event log but scene associated is not executed - or at least not successfully executed. If I executed the scenem manually from web interface then scene play button ">" turns to Pase icon "||" and never return to Play icon ">". After restart for some time everything works properly and then hangs again. Does anybody experience similar issue? Does HCL has something like syslog that I can access and review? If not does Fibaro offer a support in such situations?
My Home Center 2 hangs once every day or a two, but today while I was creating a new scene it hanged showing me a message as illustrated in the first attachment. I restarted the HC2 many times and it works well with android and iPad Fibaro Apps but whenever I try to access it through a web browser it hangs again and keep trying to load (As in the second attachment) and system stops working even with android and iPad Fibaro Apps. Consequently, I am not able to access and modify anything in the controller anymore. I tried to use different browsers, different computers and I restarted my network router for any probable network issue but it did not work. Did anybody faced such a problem before?