iPad application is now released in Appstore

[jompa68 121]

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[Guest pablotibis]

Me too. I can only connect at home with the same LAN connection. Any connection outside the house either via WiFi or 3G is not possible

+1

please risolve this problem

[wasil 0]

+1

[byackee 0]

Me too. I can only connect at home with the same LAN connection. Any connection outside the house either via WiFi or 3G is not possible

Try to create another username with simple password (don't use any special caractere). After log on ipad app with second user.

[esencia 1]

Me too. I can only connect at home with the same LAN connection. Any connection outside the house either via WiFi or 3G is not possible

I can´t connect outside the house. Through 3G it´s impossible. Does anyone able to place remote access??

[alijanah 1]

Fibaro App on iPad Mini (iOS 6.1.3) has a problem connecting to HC2. No matter how many times I've tried, every possible way, changing password, even locally I can't access it. It works on my iPhone (locally but still not working remotely). Why is it so flaky Fibaro. This is unacceptable for such an expensive unit. It should be as seamless as possible. I can only access my HC2 on my iPad via the web browser by pointing it directly to my internal IP. That's not right.

Help needed. Is there anything Im missing again ? (Btw, Ive registered an account with home.fibaro.com)

[lolomail 0]

From my side this is working fine on a iPad. I shared my connection of my phone with my iPad thrue bluetooth, unactivated Wifi of the iPad and this is working fine, I can acces to my HC2 and control it.

Thinks perhaps you have an config issue. Do you have setup correctly iPad app and connexion information?

[Guest pablotibis]

I did the test with connection via iPhone (personal hotspot) and does not work ... you see the list of devices via the web HC2 ipad? I only see my 2 iphone.

You have to make a new account for remote connection?

[lolomail 0]

I have a full access to my HC2. No new account, my current account of home.fibaro.com and box "remote access" marked in the configuration panel of HC2

[Guest pablotibis]

I have already activated the remote access with iphone works without problems, it's just ipad that does not work, today I tried to write directly to the support fibaro, help me if I let you know.

[wasil 0]

I had also problem with connection through my iPad. I have realized that I need to type user and password few times and then iPad app connect with HC2 remotely...Do not know what is wrong that I have to do that,but it works...

So when You got window "Cannot connect with HC2" press "Back" button,then "change Your details" type user and password for home.fibaro.com press "save" and try to connect again.Sometimes I am able to connect after 2-3 times,but sometimes my iPad need more time... It is not comfortable but it works... My HC2 version is 3.559 and newest iPad app 1.1

Hope it helps

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[Guest pablotibis]

Wasil, I tried 10 times to do what you say, but nothing, not working ... I can not understand why after months of testing with the beta testers have this problem with the official version ... then yesterday I write to support fibaro and nothing, not solve the problem.

[wasil 0]

Wasil, I tried 10 times to do what you say, but nothing, not working ... I can not understand why after months of testing with the beta testers have this problem with the official version ... then yesterday I write to support fibaro and nothing, not solve the problem.

It is not so easy to solve the problem becouse they will have to realese new version of app which can take few weeks... unfortunately

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/emoticons/default_icon_sad.gif" alt=":-(" /> Try maybe to connect from other places like wi-fi at work,at home or from Your family. Maybe the problem is on the router site? Nobody knows.

For me the solution with writing details to my acount works but it is not very comfortable as I said before.

[Guest pablotibis]

I wanted to tell you that Fibaro solved my problem, after a few days and a bit of email, got into my HC2, do not ask me what they did, now it works perfectly with ipad, sometimes not conette you, but I do 2 or 3 and login works. I asked them to tell me what they did, if they tell me I'll tell you.