So is the Fibaro Button working for anybody?

[Ole 14]

I am about to throw my Fibaro Button in the bin. It may work once in 20-30 attempts, maybe. I just want to use it to turn lights on and off, but it almost never works, and I certainly can't switch them on and off again in the same evening.

 

Anyone @Fibaro with a solution to this or do I just throw it away? I am done trying to get it to work, it just annoys me to look at it.

[petergebruers 1,268]

37 minutes ago, samuel said:

Might wel be. Even in my webgui before it shows that battery was full. but didn't do the job, maybe when you press the button that it draws so much current that its not able to sent the data at the distance from button to HC2. What I tried was to put the button closer to the controller and check again,if it works better.

 

 

Anyone got a multimeter and a 68 ohm resistor? Load the battery with the resistor. If voltage > 3.0 it is OK. If it is between 3.0 and 2.8  it is marginal. Below 2.8 is NOK. The Z-Wave chip uses about 40 - 45 mA to transmit data and it does not work below 2.8 V. This is from personal experience, not some sort of spec.

 

29 minutes ago, samuel said:

After failed communication attempt (eg. no Z-Wave range) the device will go into Z-Wave communication standby and retry to establish connection with the main controller after the next time interval. < not stated that it sent its info through the mesh network

 

The device does use routing (mesh). I checked in a dead spot (meaning: a place know to have no direct connection to the controller), no issues at all. It finds a route all by itself, as expected from a Z-Wave Plus device...

[alexndr 1]

1 minute ago, petergebruers said:

 

Anyone got a multimeter and a 68 ohm resistor? Load the battery with the resistor. If voltage > 3.0 it is OK. If it is between 3.0 and 2.8  it is marginal. Below 2.8 is NOK. The Z-Wave chip uses about 40 - 45 mA to transmit data and it does not work below 2.8 V. This is from personal experience, not some sort of spec.

 

 

I will check if I have that resistor in my collection. 

[samuel 27]

fair enough

[alexndr 1]

1 hour ago, petergebruers said:

 

Anyone got a multimeter and a 68 ohm resistor? Load the battery with the resistor. If voltage > 3.0 it is OK. If it is between 3.0 and 2.8  it is marginal. Below 2.8 is NOK. The Z-Wave chip uses about 40 - 45 mA to transmit data and it does not work below 2.8 V. This is from personal experience, not some sort of spec.

 

 

I had a 69 ohm resistor which ought to be close enough? Voltage measured 3.06 for the battery Im using with my button. 

[petergebruers 1,268]

3 minutes ago, alexndr said:

 

I had a 69 ohm resistor which ought to be close enough? Voltage measured 3.06 for the battery Im using with my button. 

 

That's OK.

 

BTW sending a button click is short, but inclusion can take 10 seconds or longer... So you might want to check if the battery can sustain that voltage level during the time it takes to include...

[Sjekke 87]

5 hours ago, alexndr said:

 

I just have the ones called "EVE" that came with the button ..  

You can use this also ...

[alexndr 1]

I have moved the button 20 cm from my HC2 now. Sitting there it seems to work good so far. Will try it some more. 

[RohitNz 7]

My button is pretty non-functional as well.  Most of the time it says "Transfer Failure".  I have tried it in different places in the house, but no luck.  What does this error imply ?

[sakkhho 3]

This device is a crap 

it worked at the beginning but getting worst and worst ...

 

when i click on it, i have the "transfer OK" for 1 black button, but really difficult to get the 1x 2x etc...

i

and the second one, White button, it even worst .... no action most of the time

 

i have to click hundreds time to get something ...

[petergebruers 1,268]

1 hour ago, sakkhho said:

This device is a crap 

it worked at the beginning but getting worst and worst ...

 

when i click on it, i have the "transfer OK" for 1 black button, but really difficult to get the 1x 2x etc...

i

and the second one, White button, it even worst .... no action most of the time

 

i have to click hundreds time to get something ...

 

Can you please check the battery? See:

 

 

[sakkhho 3]

yes

and i used a SAFT batterie.

 

same behavior 

few device, doesnt work properly, it is not well design... you have to push very hard or energetically to get an answer on the click x1 x2 etc...

 

 

 

 

 

[petergebruers 1,268]

9 minutes ago, sakkhho said:

yes

and i used a SAFT batterie.

 

same behavior 

few device, doesnt work properly, it is not well design... you have to push very hard or energetically to get an answer on the click x1 x2 etc...

 

 

 

 

 

Thanks for reporting back. Here is the odd thing: mine is OK (and I am not an exception) and I have got one of the oldest devices... I use it every day. I am speculating that there is an issue with some devices. Can't you ask for a warranty exchange?

 

Edit: I agree it takes a certain amount of force. Originally, this product was called "Panic Button" and I guess it was designed to take a little more force than, for example, the Fibaro Keyfob with tha application in mind...

Edited October 15, 2017 by petergebruers

[sakkhho 3]

too late for warranty unfortunately..

so i have to live with that or throw it away ... 

 

will be my last device like that. not acceptable for me at that price.

 

and regarding the "force" - i disagree. i click, i can hear the "click" so it should work ... but no 

 

[petergebruers 1,268]

1 hour ago, sakkhho said:

too late for warranty unfortunately..

so i have to live with that or throw it away ... 

 

I know Fibaro wants happy customers, so I'd mail support anyway. Maybe they can help you.

 

1 hour ago, sakkhho said:

and regarding the "force" - i disagree. i click, i can hear the "click" so it should work ... but no 

 

 

With what or whom do you "disagree"? I think I said it takes "a little more force than, for example, the Fibaro Keyfob" - don't you agree with that?

[sakkhho 3]

i disagree on the fact that we are ok to hit the button with more strength they requested for such application;

 

email to [email protected] ?

[petergebruers 1,268]

14 minutes ago, sakkhho said:

i disagree on the fact that we are ok to hit the button with more strength they requested for such application;

I did not say you have to be OK with it... I also did not say that I am OK with it...

 

17 minutes ago, sakkhho said:

email to [email protected] ?

Yes please...

[samuel 27]

@

Please login or register to see this link.

 and @

Please login or register to see this link.

 

Are you using only the button template to trigger scenes, or are you using extra 'scenes' (like the one from Sankotronic to trigger the button?

 

Before i had a scene which can trigger the button(actions) and I put triggers in the button template. That gave me conflicts, removed scene or put on manual and the button was doing its job.. when close by the hc2... after that i still had a battery problem. (replaced battery, all fine)

[alexndr 1]

I have had mine 20cm from the HC2 for one week now and it still seems to work ok. 

I have already replaced mine once. I got the second one from the same reseller so it might have been from the same "bad batch".

 

Edited October 23, 2017 by alexndr

[samuel 27]

[clowg 34]

I have four Black buttons, all brought at the same time - about 6 months ago - and they all work fine, including multiple click actions.  The only thing I haven't been able to get them to do is to brighten/dim lights with the 'press & hold' action. 

The trick I used was to do the Inclusion with the Button sitting beside the HC2.