[SOLVED]Motion Sensor Stuck in Motion

[yolgezer 0]

Hi,

After I change the battery, the Motion Sensor stuck in motion. In app, it always shows that there is motion (continously). 

From outside, it looks it works normal, it flashes when it sees a motion. However, in app, there is continuous motion (breached). I performed reset several times and restarted HC2, but it didn't work.

Dou you have any advise about a solution?

 

Thanks in advance...

[Sirhideo 9]

try to change 1 of the parameters to different value you will be asked to wake your sensor up. if it is back up and running then change it back to previous value (of cos u will need to wake it up one more time).

Edited October 27, 2017 by Sirhideo

[yolgezer 0]

15 hours ago, Sirhideo said:

try to change 1 of the parameters to different value you will be asked to wake your sensor up. if it is back up and running then change it back to previous value (of cos u will need to wake it up one more time).

Thanks for your reply.

I tried this tonight, but it did not work.

The app still says it's not activated for the last 10 days, but it's stuck in motion. On the otherside, the sensor physically flashes each time it detects motion.

Strange situation  

[matt1981 37]

as a last resort, you may try the exclusion and inclusion process again.. 

[yolgezer 0]

4 hours ago, matt1981 said:

as a last resort, you may try the exclusion and inclusion process again.. 

This will affect all of my scenes, right? 

 

[yolgezer 0]

I made exclusion and then inclusion, it solved the problem. I had to re-arrange the affected scenes.

 

Thanks for your advises...