Home Cetner doesn't boot

[Gee 1]

Hello，We very much hope to get your help

I have two HC2, I call A and B. A can not boot,B can work normally, I want to keep A inside the data .

 

1

we try to enter the recovery mode, but it shows this, I do not know what that means

[A bootable device has not been detected.

Please refer to the Product Guide at

Please login or register to see this link.

]

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2

We also try to "VGA" to connect the monitor and HC, but do not know what to do after boot

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3

Can I transfer disk A to B HC?A data is present inside this disk, right?

We tried a variety of combinations, but still can not read the disk A data on the B HC

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Edited December 20, 2017 by Gee

[RH_Dreambox 189]

Hi Gee,
1. Try to add your pictures again.

Please login or register to see this attachment.

 

2. Check if you can boot your HC2 without mounted recovery stick.

Edited December 20, 2017 by RH_Dreambox

[I.Srodka 4]

Hello @Gee!

 

I've seen that you wrote to our support as well.

 

Please wait patiently as they will investigate your issue.

 

@RH_Dreambox, I've checked that he had submitted those pictures in an original mail to our Support.

 

If the solution provided by the support won't satisfy you, please write here back ; )

[Gee 1]

1 hour ago, RH_Dreambox said:

Hi Gee,
1. Try to add your pictures again.

Please login or register to see this attachment.

 

2. Check if you can boot your HC2 without mounted recovery stick.

Thk，not ,it can not boot

[Carney 0]

Hello Friends.

I am dealing with the same problem. My HC does not boot and I see the same message:

A bootable device has not been detected.

Please refer to the Product Guide at

Please login or register to see this link.

/

 

I could not find my motherboard at Intel's website, so this link was not helpfull

I have already changed the battery of the motherboard but had no sucess.

Does anybody knows what can I do to fix it?