Not able to integrate Fibaro HC3 to Google Home

[Elfy 0]

Hello,

 

I'm a newbee with Fibaro.

I have a Fibaro Home Center 3, and created my Fibaro ID.

 

Once I try to integrate Fibaro into Google home, the link is not created between them 2. I tried several times, I do not have any error message... But Fibaro is not added as a service into Google home (neither as a device...). I searched for tips in the web, but nothing I found gives a solution.

 

Do you have any idea on how to proceed ?

 

Thank you for your help.

[DavidFormoso 0]

Same problem for me

[EricTenHarkel 0]

and for me!

[Szabolcs Iklodi 4]

Same problem. It's annoying.

[Flipsy 0]

Anybody solution for google home connection?

[alandee 79]

@Elfy, @DavidFormoso, @EricTenHarkel, @Szabolcs Iklodi, @Flipsy

Yep,

 You can try selecting integrations on the HC3 cloud login page. It works, and is as far as I can tell with limited testing so far, working fine. I'll be back home in a little while to go through further.

On the id.cloud.fibaro.com page find this .. and select integrations active .. I think this is the key step ;

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Then from memory as I wasn't expecting it to work ..

 

Go into your google home app

Tap account

Then assistant settings

Then assistant and Then home control

 

select add

then search for fibaro select and add it

 

It populates and away it goes.

 

Good luck,

 Cheers,

al.

 

 

 

 

 

Edited July 20, 2020 by alandee
forgot to click answer.. !

[Szabolcs Iklodi 4]

@alandee

I did everything as you described and the result was the same. 

Integrations are active.

First message: Fibaro Smart Home is linked. (early smile...)

After few seconds:  Something went wrong. Try again.

So the problem is still unsolved.

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[alandee 79]

Hmm, for me it was integrations and making sure it was selected .. I assume ..

I did also decommission my HC2 so maybe ? that is literally the only other thing I did yesterday ..

I'll try tonight when I get home ( 8 hrs from now   ) to unlink and re-link step by step and see if I did anything else.

Mine also threw the same something went wrong wrong a couple of times before I logged into the id.fibaro and did the integrations.

 

I guess the take away from this at this stage is that it works on HC3, just need to work out why it's not .. which is better than wondering if it is an issue and wondering if it is worth investing time to solve ! I don't know where Elfy David and Eric hail from but Flipsy and yourself are in Hungary so maybe there is something there that needs to be fixed .. ?

 

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@A.Socha Hi, long time no chat, and I don't know if you are still active in the forums, but, is there anything Google wise that needs to be fixed in Hungary ? or should it be all good ?

 

Cheers,

al.

 

 

 

Edited July 20, 2020 by alandee

[Szabolcs Iklodi 4]

@alandee

I’ve tried to link and unlink Google integration several times.

Integrations were active as default. I didn't try to change it. I don't know how it should be.

Thanks for your help.

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[A.Socha 113]

HC3 got 5.030 + version? Hc3 is after FTI mode? is your admin account linked on HC3 with Fibaro ID?

Is linking successful and you got error on discovery or on linking?

[Szabolcs Iklodi 4]

@A.Socha

My HC3 has 5.031.33 version.

My admin account linked with my Fibaro ID and it works.

What is FTI mode?

 

[Szabolcs Iklodi 4]

@alandee @A.Socha

I don't know how, but it works for me.
I started to link and unlink Google Assistant integration with Fibaro ID and i was redirected to Fibaro Login screen.

After I logged in, i've got an email with this message: Change of the default Home Center for integrations.

After my HC3 has been restarted, my Google Home app has been connected with my Fibaro home devices.

I think, my earlier HC2 registration was the problem, but it's not sure.

[alandee 79]

@A.Socha Thanks for the assist. I think it would be good to note it seems the HC3 only talks with Google after HC2 is deactivated as you can't unlink from in HC2 can you ?

That was the only other change, decommissioning HC2.

 

Thanks again,

cheers,

al.

 

[A.Socha 113]

@alandee

I will add improvement because we support when user got 2 Home centres and we give option of shifting, but maybe in case when you remove HC2 from remote access page we still got in lambda info that HC is used for integration and when you add new one like HC3 you dont have a button to switch for integration

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[alandee 79]

Thanks @A.Socha .

Perfect.

[EricTenHarkel 0]

It still does not work.. When will the "activate" button be available?

[Apax 1]

I have the same problem, kind of...  
It is possible to link the admin account 

But i liked to do a user account and that did not work ( with not so much devices)
Have tried several times with and without Google support

It says error after trying to link it and nothing comes up.
You have to remove the link and try as admin again , then it works (but as admin)

I have tried the user account from home.fibaro.com (fibaro ID and it works fine)

[lazer 41]

Hi,

No update since October 2020 ?

 

I have just tried, and I can't add Fibaro smart home to Google Assistant using a regular user (its Fibaro ID has access to a limited number of devices on HC3)

 

I don't want to use the main superuser account (for obvious security reasons)

 

@A.Socha any news ?

[A.Socha 113]

@lazer

We are are working on this, however, it will probably not happen this year. For now, google assistant gets information about compatible devices from admin account only (light, HVAC, blind, gates, etc)
We need to finish the notification system between the gateway and our cloud so the number of requests doesn't affect the performance of the control panel, and then update the skills in the voice assistants. For now, in the upcoming update for HC3 and HC3L, Yubii we will look at how such a system works.

If as intended, we will transfer the functionality for HC2 and HCL as well. And only then will we make this information available to non-admin users, especially since a non-admin user will be required to have a Fibaro ID account. This may require significant changes on the gateway side, or we will add a system user for integration and pass on devices to which he has access to

[Bodyart 231]

3 minutes ago, A.Socha said:

@lazer

We are are working on this, however, it will probably not happen this year. For now, google assistant gets information about compatible devices from admin account only (light, HVAC, blind, gates, etc)
We need to finish the notification system between the gateway and our cloud so the number of requests doesn't affect the performance of the control panel, and then update the skills in the voice assistants. For now, in the upcoming update for HC3 and HC3L, Yubii we will look at how such a system works.

If as intended, we will transfer the functionality for HC2 and HCL as well. And only then will we make this information available to non-admin users, especially since a non-admin user will be required to have a Fibaro ID account. This may require significant changes on the gateway side, or we will add a system user for integration and pass on devices to which he has access to

Dear mr. Andrzej Socha @A.Socha , I wish you were a decission maker! Then Fibaro woul'd have much better product and I woul'd be a happy user.

Edited June 15, 2021 by Bodyart

[SmartHomeEddy 865]

@A.Socha for President (of Fibar Group)