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Cannot add new devices, it shows "Learning mode error. Try again"


chsingha
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Question

I upgraded my HC3 to beta version 5.081.18 and it shows "Learning mode error. Try again" while adding new device. However, it works well for removing the device.

 

I try to upgrade firmware to 5.090 which is the latest version, but I still experience the same error.

 

Is there anyone here have the same issue?

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5 answers to this question

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Hello chsingha, are you sure that there is no secondary controller added to your Z-wave gateway? 

 

Have you had the chance to check this:

  

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  • Hi,

     

    Thanks for your response.

     

    I've only 1 HC3 in my network.

     

    3 hours ago, M.Mróz said:

    Hello chsingha, are you sure that there is no secondary controller added to your Z-wave gateway? 

     

    Have you had the chance to check this:

      

     

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  • Problem is solved by restored last backup firmware.

    Edited by chsingha
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