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Recommended Posts

Posted
2 minutes ago, m.roszak said:

Please MP full logs dump, I will forward this to the developers.

Looks like system actually crashed but not on low level (which triggers notification mentioned before).
This is not related with "serious problem detected" issue, so that is good.
Bad thing - it happened (crash). 

Log dump send to you.

  • Like 1
  • Thanks 1
  • Topic Author
  • Posted (edited)
    On 1/26/2022 at 9:38 AM, m.roszak said:

    Guys, is there any indications about the outcome?
    We are hoping that this does not occur now. 


    EDIT:
    I mean on 5.093 beta ;) 

     

    @m.roszak I am now on v5.100 for about a week, and today I got my first "The system recovered from an unexpected error" (the new name for "Serious problem detected").

    It happened 8 hours ago, so I guess it's too late for a usable log file.

     

    In short, I can confirm that the problem is NOT fixed :-(

     

     

    Edited by marcwau
    • Thanks 1
    Posted

    Please dump logs anyway and PM the file.
    It is possible that we will find something there.

    • Like 1
    • 1 month later...
    Posted (edited)

    Still looking good for me, I haven't had any "The system recovered from an unexpected error" for 51 days.
    Apart from the one lockup that didn't trigger the error this looks quite stable for me.

    Anybody else had the problem except for @marcwau?

    I did have an issue when some scenes stopped running one time, I had to reboot. Same as @marcwau reported in a separate issue.

    Edited by SDeath
    • Thanks 1
    Posted
    20 hours ago, SDeath said:

    Anybody else had the problem except for @marcwau?

    No, but to be honest I've done some backups and maybe a reboot and an upgrade, so "time between restarts" is not nearly as long as yours. If I had to guess, I'd say 3-4 weeks uptime. But none of those restarts were related to issues.

    • Thanks 1
    Posted
    23 hours ago, petergebruers said:

    No, but to be honest I've done some backups and maybe a reboot and an upgrade, so "time between restarts" is not nearly as long as yours. If I had to guess, I'd say 3-4 weeks uptime. But none of those restarts were related to issues.

    It is just the last time the error was reported.
    I also did reboots and backups in the meantime, sp it is not a consecutive uptime.
    But the error could happen for me even after 1-2 days after a reboot, so the reboots didn't mess up my statistics.

    • Thanks 1
    Posted
    On 2/3/2022 at 4:15 PM, m.roszak said:

    Please MP full logs dump, I will forward this to the developers.

    Looks like system actually crashed but not on low level (which triggers notification mentioned before).
    This is not related with "serious problem detected" issue, so that is good.
    Bad thing - it happened (crash). 

     

    I had another one of these crashes, 16 hours ago. I didn't notice but could see my uptime reset.

    I pulled the logs and will send these to you in a PM.
    No message appeared.

    • Thanks 1
    Posted

    If there is no message then it probably something different, we will check the logs - thanks!

    • Thanks 1
    Posted

    I only saw now, my HC3 logged 3 days ago: "The system recovered from an unexpected error"...

     

    I cannot link that to any other event in the house, except maybe downtime on the ethernet port, which is connected to a router on my internet modem, managed by the telecom operator. But I'd have to correlate that with some other logs and I cannot think of a reliable way right now.

     

    Still any value in "logsdump" after 3 days?

  • Topic Author
  • Posted

    I had another "The system recovered from an expected error" today.

    I have a log dump of 4 hours after the restart, and sent it to M. Roszak in a PM.

     

    • Thanks 1
    Posted

    i have also ticket open 23 days ago  (with DUMP send to support)  for

     

    The system recovered from an unexpected error
    The system was restarted automatically due to the detection of an unexpected problem
     
    Status

    2ND LINE VERIFICATION

    • Thanks 1
    • 2 weeks later...
    Posted

    Thanks, we are still working on this.
    Some changes are being implemented from version to version but we are hoping that it will be fully resolved in 5.111 Beta. 

    • Thanks 2
    Posted

    I had another reset without any message.
    So I send the logs again to @m.roszak in a PM.

    Posted

    Thanks, the first log confirmed that this is not the same issue - unfortunately there some logs overlapped then.
    New logs may help - I have send you a PM. 

    • Thanks 1
    • 2 weeks later...
    Posted

    Got a "The system recovered from an unexpected error" running 5.110.15

     

    Unfortunately that was 3 days ago, In only noticed now...

    • Like 1
    Posted

    Same here 4 days ago.

    "The system recovered from an unexpected error" same version: 5.110.15.

    • Like 1
    • 4 weeks later...
    Posted

    I had another one of these message reboots: The system recovered from an unexpected error
    And this time I noticed within 8 minutes so was able to pull the log in time.
    Will send them to @m.roszak

    • Like 1
    Posted

    Forwarded the logs to the developers, they are checking them now.

    • 3 weeks later...
    Posted

    I have had 4 reboots in the last 10 days with the specific error message (The system recovered from an unexpected error). It seems to be getting worse, although I have no proof of that. I'm running version 5.111.48 beta.

     

    Please login or register to see this attachment.

    • Thanks 1
    • 1 month later...
    Posted

    Unfortunatelly, this is still happening..I dont know if it is related to this, but i am having issues in Yubbii too. Some devices just randomly dont load. Mostly quickapps, but several of my customers has faced this issue with evenr regular zwave devices.  Theres no good fix for it. We had to clear the CACHE in their mobiles, than it started to work again, but after some time it happened again.

    Dont know if its related to this topic, but seem to me it might me somehow related.

     

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