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Help HC2 in update loop


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Posted (edited)

I just tried updating my HC2 to the latest release firmware.  After an hour, I realized it was looping from verifying image, writing image and back again.

 

I tried the recovery procedure.  The recovery and power leds are on.  But it is still doing loop the loop.  I tried this 3 times.

 

Is there anything I can do to recover ?

Edited by RohitNz
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@RohitNz, you might try to create a diagnostic dump and send me privately for further analysis by directing your browser to following URL (please change IP address appropriately) -> http://HC2_IP/api/service/logsDump. This of course might not work depending on the current state of the home center. So give it a try once there is some access (in your case very limited) to home center via browser,

 

In case above does not work, are you able to make some port forwarding on your home router device ? If you are willing to do that, we will then continue the conversation via PM messages

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  • That gave a 404, so have PMed you.

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