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  • 7

cloud connection down?


Question

Posted

Hi!

 

I cannot connect to my HC3 devices through cloud anymore. App fails and also web connection through home.fibaro.com fails. Is anyone else experiencing issues?

  • Like 7

Recommended Posts

  • 2
Posted

I apologize for the problems, I have received, so far, a message from the provider that they are repairing and that unfortunately it will take a few more hours to repair

@djefmo in Yubii app when you logout you will have option to connect offline by entering IP adress

  • Thanks 4
  • 1
Posted (edited)

It is down in Sweden as well

Luckily I have my HC3 linked to Home Assistant, so I can control remotely from that app :)

I also have scenes and push notifications on Home Assistant so the biggest problem at the moment is that google home doesn't work on fibar connected devices

Edited by steffo007
  • Like 1
  • 1
Posted
2 minutes ago, A.Socha said:

Modalità traduttore

potete inoltrare le e-mail che avete ricevuto?

mi dia la mail che le inoltro subito

 

  • 1
Posted
2 minuty temu, andreacalabretta napisał:

mi dia la mail che le inoltro subito

 

sono stati inviati nel tuo messaggio privato

  • 1
Posted
1 minute ago, A.Socha said:

sono stati inviati nel tuo messaggio privato

inviate.

  • 0
Posted

Yes, well.. I have similar issues with HC2. Local and cloud down. 

  • Like 1
  • 0
Posted

Same here. 

  • 0
Posted

same situation with HC3

 

No comment..!

 

  • 0
Posted

same here

 

  • 0
Posted

yes we are working on it, problem is for europe

Local connection should work @djefmo

  • Like 2
  • 0
Posted

same here HC2 netherlands

  • 0
Posted
6 minutes ago, A.Socha said:

yes we are working on it, problem is for europe

Local connection should work @djefmo

Thanks for the update; appreciate it. Local also doesn’t work in my case; in my iOS settings the button local is activated, however apparently it still tries to connect via cloud. Perhaps my settings are off? 

  • Like 1
  • 0
Posted

Hello

in Poland same HC2

 

  • 0
Posted
13 minut temu, djefmo napisał:

in my iOS settings the button local is activated,

can you post printscreen?

  • 0
Posted (edited)
26 minutes ago, djefmo said:

Thanks for the update; appreciate it. Local also doesn’t work in my case; in my iOS settings the button local is activated, however apparently it still tries to connect via cloud. Perhaps my settings are off? 

Same problem.

Doesn`t work local here either..

Android tough..

 

Update.. local works..

 

Edited by Vegard
  • 0
Posted

Same here, local connection not working too. 

  • 0
Posted

And sample here, how long is it going to take? Anyone an idea?

 

  • 0
Posted

Here also problems with access my HC3. I recognise this because I tried to help my daughter with an issue on her HC2. I can’t reach the gateway. Only local login works, installer access and remote access isn’t available anymore. 
 

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