cloud connection down?

[jur.ko 7]

Hi!

 

I cannot connect to my HC3 devices through cloud anymore. App fails and also web connection through home.fibaro.com fails. Is anyone else experiencing issues?

[djefmo 7]

Yes, well.. I have similar issues with HC2. Local and cloud down. 

[CQ1 1]

Same here. 

[s2kbixio 0]

same situation with HC3

 

No comment..!

 

[Amoscaceca75 0]

Same here!!!

[paolo 3]

same here

 

[Michaelsal 0]

Same here

[A.Socha 112]

yes we are working on it, problem is for europe

Local connection should work @djefmo

[samuel 27]

same here HC2 netherlands

[djefmo 7]

6 minutes ago, A.Socha said:

yes we are working on it, problem is for europe

Local connection should work @djefmo

Thanks for the update; appreciate it. Local also doesn’t work in my case; in my iOS settings the button local is activated, however apparently it still tries to connect via cloud. Perhaps my settings are off? 

[Domino 0]

Hello

in Poland same HC2

 

[A.Socha 112]

13 minut temu, djefmo napisał:

in my iOS settings the button local is activated,

can you post printscreen?

[Vegard 1]

26 minutes ago, djefmo said:

Thanks for the update; appreciate it. Local also doesn’t work in my case; in my iOS settings the button local is activated, however apparently it still tries to connect via cloud. Perhaps my settings are off? 

Same problem.

Doesn`t work local here either..

Android tough..

 

Update.. local works..

 

Edited February 3, 2023 by Vegard

[RedVision81 0]

Same here, local connection not working too. 

[DirkAll 1]

And sample here, how long is it going to take? Anyone an idea?

 

[McLarenF1 2]

Here also problems with access my HC3. I recognise this because I tried to help my daughter with an issue on her HC2. I can’t reach the gateway. Only local login works, installer access and remote access isn’t available anymore. 
 

[andreacalabretta 7]

Alexa è down ?

[A.Socha 112]

 @McLarenF1 yes our provider got problem with www traffic so our api and website home.fibaro.con not working

[andreacalabretta 7]

in quanto tempo ripristinerete il servizio ? come mai non ha una ridondanza data l'importanza del sistema ed il numero di persone che lo utilizzano ?

[andreacalabretta 7]

Didn't the Russians hack your servers? Since your president is always squabbling against them

[Lode 18]

Same here.......damn you Poetin 😁

Local ok.

Yubii App works local.

Edited February 3, 2023 by Lode