Aeotec Multisensor 6 not working on HC3

[matsys 0]

Hello, dear forum members! Help needed.

I have 5 Aeotec Multisensor 6, and they all not report motion (PIR trigger) on me HC3. The rest of the data is transmitted - temperature, humidity, illumination.

 

Parameter 5(Which command would be sent when the motion sensor triggered.) -> 1 and 2 - it doesn't matter, the behavior is similar - there is no movement

firmware ver. HC3 5.140.17

 

Has anyone faced such a problem and won?

 

 

[Sjakie 156]

Should be because fw114 was working till Fibaro updated there fw.

I have made ticket a week ago that it's after the promised fix still not working.

remark I don't have AEOTEC usb to update

Edited October 31, 2023 by Sjakie

[Sjakie 156]

Same here with 2 out off 5.

Even a new one does't add.

fw 112 will work

fw 114 does't detect motion or stay in motion mode.

 

[morpheus75 77]

update to 1.16 using the aeotec usb and the firmware files from the aeotec site

[matsys 0]

I wonder, can Fibaro fix it on update?

[matsys 0]

I noticed that Aeotec 6 has the setting of associations with the controller -single channel, while, as it seems to me, there should be a multichannel, but when trying to change - an error is written

[Scott 1]

Glad its not just me 😢

[pflugj 13]

just to mention it:

The latest firmware version (DEPENDING on HW revision)  is V1.17 and can be found here:

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READ the warning!!

Some others and me had lots of problems with my MS6 too!!! read here:

It turned out that MS6 Parameter 5=2 is the ONLY way the MS6 works in HC3 as of Firmware V5.141.59!
cheers

[RalfLuchs 0]

It is not resolved. The 5.150 Version does only set the Parameter 5=2. So the Rest of the Sensors does not report properly... I have Excluded and then fresh included - does not Work... The only that work properly is the oldest one, that i never touched... I have made another Supportcall. The Configuration Files looks total different...

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[Fabir 73]

@RalfLuchs My aeotec multisensor 6 is on firmware 1.15. I use it with a power supply. It is working as expected with firmware 5.150. 

 

It was also working well with the previous fibaro hub firmwares, after I've set parameter 5=2. 

[Sjakie 156]

fw 1.12- 1.14 - 1.16 works as expected in HC3 fw 150.15

All are USB powered yours too?

Edited November 14, 2023 by Sjakie

[Fabir 73]

@Sjakie Yes

[RalfLuchs 0]

I have just Batterypowered Aeotec 6 Sensors. I have made some testing... When i made a Soft Reconfiguration then i have the Problem, that the Sensors except Movements doesn't send new values. I have to Exclude and then fresh include.

 

How can i find out what for a firmware the Sensors have?

[Fabir 73]

@RalfLuchs Look below Version 1.15

 

 

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[Sjakie 156]

Rechargeable batteries gave me same problem you discribed

[RalfLuchs 0]

On 11/18/2023 at 11:10 AM, Fabir said:

@RalfLuchs Look below Version 1.15

 

 

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@Sjakie@Fabir Thank you

 

I have 1.14 - how can i upgrade with just the HC3?

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Edited November 26, 2023 by RalfLuchs

[Fabir 73]

@RalfLuchs You can't update an aeotec device with a fibaro homecenter. 

 

I did the update with an aeotec zwave stick connected to my win pc. 

 

How to update ms6 is described on the aeotec support site

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Edited November 26, 2023 by Fabir