IP cam snapshot file corrupt?

[teeften 1]

In the process of setting up an HC3 5.160.42 with some devices previously used on an HC2 system.   My problem is with the jpg file of the 'send photo to user' by email action. 

 

I'm using the same camera URL as in the HC2 and the preview shows fine, and the scene triggers fine, but the emailed attached file won't open in anything, and appears empty (shows 0kb in properties).

 

 Anyone experienced this issue?

Edited November 4 by teeften

[SmartHomeEddy 878]

Hi @teeften

 

When I send more than one picture from a camera really fast, I also get an empty picture in the mail. Like pictures from different scenes.  

[teeften 1]

Thanks  @SmartHomeEddy but I checked and I only have one scene sending one picture to one person so I don't think that's it. 

[teeften 1]

Still not working.  I've posted an update (of sorts) in the hope it gets noticed again and someone might be able to help as Support seem to have stopped responding. 

 

In a nutshell this camera previews ok, BUT any image emailed to user shows as 0KB and won't open. The URL that is shown works in any browser when cut and pasted so surely must be correct.

 

So why cant HC3 send a JPEG?

 

 

 

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Edited November 16 by teeften