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  • 1

UI elements disappear after encrypted QuickApp download/upload (HC3 5.200)


Question

Posted
I am encountering an issue with encrypted QuickApps on my Home Center 3 (Firmware 5.200 & 5.201.18).
When I create a new QuickApp and add a button to the UI, the following happens:
  1. I save the QuickApp.
  2. I download it using the "encrypted" option.
  3. After uploading the same file again, the UI button is gone.
Interestingly, any underlying code (if I put there any) still works perfectly, but the user interface is completely missing.

8 answers to this question

Recommended Posts

  • 0
Posted (edited)

I have the same problem with some quickapps. After encryption all buttons gone.

Edited by viperlodz
  • 0
Posted

additionally from what i saw layout is changing to old one, one can set the check box to enable new layout, but nothing changes (at least here on my HC3L, other systems not yet tested)
 

  • 0
Posted

Hi 

Thank you for your feedback. We've planned to work on resolving this issue. The current workaround is to temporarily disable the "Use the new views in mobile application" option for QuickApp.

QuickApp -->Advanced-->Use the new views in mobile application

 

Regards

Milosz

  • Like 1
  • 0
Posted

As for the issue itself, it was introduced in 5.191 beta and it affects only QuickApps created (and encrypted) since then - 5.202 will fix that. 

  • Like 1
  • Thanks 1
  • 0
  • Inquirer
  • Posted
    On 2/23/2026 at 10:20 AM, mmleczkowski said:

    Hi 

    Thank you for your feedback. We've planned to work on resolving this issue. The current workaround is to temporarily disable the "Use the new views in mobile application" option for QuickApp.

    QuickApp -->Advanced-->Use the new views in mobile application

     

    Regards

    Milosz

    Thank you for the Quick-Fix. However, it only works as a workaround, since the layout is significantly altered.

    • 0
    Posted
    On 2/23/2026 at 2:08 PM, m.roszak said:

    As for the issue itself, it was introduced in 5.191 beta and it affects only QuickApps created (and encrypted) since then - 5.202 will fix that. 

     

    Hi @m.roszak,

     

    since this bug affects QuickApps created and encrypted since 5.202, will they stay broken after fix and do we have to remake those QuickApps on the next firmware?

    • 0
    Posted

    Its necessary to generate the files again, the change fixes file generation.
    The problem is not with not displaying the content but due the lack of it in the file.

    • Thanks 1
    • 0
  • Inquirer
  • Posted

    The update 5.202.54 (beta) is here and it works!! Thank you for the fix 👍

    • Like 1
    • Thanks 1

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