Fibaro Bugtracker - ALL BUGS REPORT HERE

[K.Bergmann 2]

Dear Members,

I want to announce that for our users convenience we've released bugtrucker service:

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Fibaro Bug Tracker is software application that is designed to help quality assurance and

Fibaro System programmers keep track of reported software bugs and issues in their work. It

may be regarded as a type of issue tracking system.

Please report all new bugs and issues there. We will gradually try to place all the issues in this designed platform.

EDIT:

We have released also Manual for our Bugracker:

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[Guest Sjandu]

Initially after the upgrade I could see the HC2 and devices were performing faster, however after 3 days the performance is very slow. Approximately 8 second delay from switching a light on or off from my iphone before it happens. A couple of attempts have to be made before it actually works.

I dont see any rooms in the 'Energy' tab. Only see the option for 'The whole house'

Hi Sjandu,

This is what I had with one of the Beta releases but it did settle down.

I believe it is worse until all of the devices are properly synced with the new version of z-wave. HC2 then becomes brilliant and this is a non-issue if you have the global do not mark nodes as dead option selected. All you don't get is nodes marked as dead when they are truly dead e.g. you turn the power off on them.

I managed to get my HC2 out of this really bad state by going to each device's advanced properties and selecting configure to default values. You have to wake sleeping devices. There is now an option to set default for all devices on the z-wave page but I have not tested.

I still have a minor underlying problem but the system is great now if I have the option selected.

Hope this works for you

Hi Robert

Thanks for explaining your solution, I have set all devices to not mark as dead. But am still finding the performance slow.

Can you tell me how long it took for your network to settle down?

Thanks

[olegarhas 0]

3.544 beta. And now I have some problems with adding and deleting devices.. I added Z-Wave.Me wall controller then try to delete. Hc2 says OK, Device delete successful. But device still in device list! Ok. After playing with that some time It disappear..

But now If I push button on Z-Wave.Me HC2 says:

[08] ERROR: Device nodeID = 19 does not exist in database

I dont wont use this device any more.. How to delete it from database completely?

[Krikroff 199]

You must exclude device and not only delete. Delete remove only in front of the system I think and when you exclude you can remove from database and z-wave network. Try to re include and exclude after

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All the best.

[Guest shapa]

Aeon 4 in 1 works OK (but I used to fight with it for 3 hours).

Manual configuration should be made. HC2 own initialisation parameters are improper.

The configuration which works for me (battery powered) is attached

EZMotion 3 in 1 (Homeseer HSM100) works OK in terms of sensors, but staying forever in "motion detected" mode, i.e. it is not working correctly.

The software is 3.544

p.s. after multiple reconfigurations, 3 in 1 started to work.Definetely, something is really wrong with motion detection in the v3...

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[emariu 0]

I cannot make a back up of my system anymore.Even when entering with admin,it says create back and then it's counting like 3 seconds but then nothing happens.(it closes the window).Anybody?

[CQ1 1]

Same here. Fw 3.545.

[Krikroff 199]

Same here. Fw 3.545.

No problem for me. Fw 3.545: backup creation work as expected. I think you send mail to Fibaro support for an ssh or teamviewer remote session

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best regards.

[ACC Chris 0]

Had The same problem with Back up a few days ago.... Would get to 3 then stop and no Back up, Would not restart from panel either.

Strangely tried it tonight after reading this and it works ok now...

[CQ1 1]

Now it works just fine... Very strange...

[richo 4]

Hi Fibaro team,

I wonder what has happened with Bugtracker? It's such a great tool but it seems that you have stopped using it. Some problems are hanging in a database since March and nobody is taking care of them others are assigned for a few months w/o a solution. I have also noticed that last 2 new updates didn't solve issues reported in Bugtracker?

Any information on that ?

[antamaga 0]

Hi Fibaro team,

I wonder what has happened with Bugtracker? It's such a great tool but it seems that you have stopped using it. Some problems are hanging in a database since March and nobody is taking care of them others are assigned for a few months w/o a solution. I have also noticed that last 2 new updates didn't solve issues reported in Bugtracker?

Any information on that ?

some users with new versions have problems with scenarios and remote connection

[olegarhas 0]

HC2 v 3.550 beta

My native language is Russian. And I see some incorrect spellings and a couple of bugs.

1) in right corner I have this "Admin[Выход из сети]PĹ�ďż˝Ĺ�ďż˝Ĺ�ďż˝Ä�ĹźÄ�¸Ä�Ä…"

2) Arm - Disarm maybe is better to leave english because in Russian it takes 3 lines (more space than button) or make another translation like ( воорудить - разоружить )

3) "Reload Lili database" correct translation is "Перезагрузить базу данных Lili" not "Перезагрузите базу данных Lili"

4) In Energy Panel "Summery - Comparison" is "Общее - Сравнение"

5) In Panels "AC Panel" better to translate "Панель Климата"

......

[A.Socha 133]

olegarhas, thx for info but please next time create ticket on bug tracker that will help us manage

[olegarhas 0]

A.Socha, ok, I reposted this info in bug tracker

[Guest shapa]

3.552:

1) Unstable (sometimes scenes are delayed up to a few minutes)

2) Icons upload is broken (see there

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)

"Server error

The website encountered an error while retrieving

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It may be down for maintenance or configured incorrectly.

Here are some suggestions:

Reload this webpage later.

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request."

3) Multiple English translation errors, including "pogoda" (should be weather) in a scene blocks

[emariu 0]

v. 3.558

Logging as an aditional user (not admin) with full rights on all devices and scenes, I try to modify my universal module so that it would also notify me by email when it is breached..

I get 403 Acces Forbidden(Access denied), even if I am on local network(not remote)

Tried to modify and save all of my devices with this user, but the same 403 error...

I really need to log in as this user,because I need email notification on a specific email address

[Lauri 6]

v. 3.558

Logging as an aditional user (not admin) with full rights on all devices and scenes, I try to modify my universal module so that it would also notify me by email when it is breached..

I get 403 Acces Forbidden(Access denied), even if I am on local network(not remote)

Tried to modify and save all of my devices with this user, but the same 403 error...

I really need to log in as this user,because I need email notification on a specific email address

You can do this only as admin as far as i know.

[emariu 0]

v. 3.558

Logging as an aditional user (not admin) with full rights on all devices and scenes, I try to modify my universal module so that it would also notify me by email when it is breached..

I get 403 Acces Forbidden(Access denied), even if I am on local network(not remote)

Tried to modify and save all of my devices with this user, but the same 403 error...

I really need to log in as this user,because I need email notification on a specific email address

You can do this only as admin as far as i know.

It must be a way to send notifications with on/OFF state for a device, to an another email address than admin's email ( or SMS )

That is the whole point to Hotel mode Fibaro had implemented.A guest user must have access not only to switch the lights on/off, but he wants also to be informed by his email or by push message that a certain action is actually being executed....?!

[thamio 0]

iPad app crashes everytime (or almost) I try to check the energy consumption dashboard

[Guest Charly]

If you make a colour program of 1 color going to off in 1 hour and make it the first colour program option.

There will a PHP class error on line 11602 ProgramStep[0] has not been found.

Devices and home will not load anymore.

the colour program will not be deleted after forcefully removing the RGBW controller.

The only way to get it all running again is:

1 - Disconnect from power

2 -

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3 - click the X on the right top corner to remove device.

after adding the device again the problem persists, you will not able to re-add any RGBW device.

Hope this can be fixed and the controllers can be added and used again.

Not a single reply from the support department came in.