Sending serial commands to Global Cache iTach Flex (RS232/RS485)

[jakub.jezek 370]

Hello guys,

 

I ran into interesting problem. Honestly i do not know if problem is in Fibaro or Global Cache, so i need some help. Ticket in partners dedicated channel: #95470.

 

I'm doing VD for a customer (Fibaro dealer) for control of Somfy RTS module (VD is below). But i'm able to receive only 8 comands, then it seems like connection get stucked. If i send commands from iTest (global cache app), that i am not a problem to receive more than 8 commands. If i send commands from Fibaro to PC directly (Hercules app can be set as TCP server), then i'm able receive more than 8 commands (Same port and protocol, just diffrent IP adress).

 

I'm sending those serial commands (RS-232/RS-485) to my Laptop to application Hercules (Link below).

 

Global Cache i'm using is iTach Flex IP. Cables connected are Flex Link RS-232 cable and Flex Link RS-485 cable. I tested it with both.

 

As RS-485 to USB converter i'm using something like that:

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or this one (rs-232)

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@T.Konopka or @M.Baranowski, can you look at this one please?

 

Global Cache Cables:

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Hercules app link:

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Virtual device:

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[jakub.jezek 370]

I just tested iTach IP2SL. There i can send only 4 commands, till it stops working.

 

@T.Konopka, can some Fibaro Engineer look into this? Now, connection while using serial commands seems to be an issue. IR works just as should work. VD where i found an issue is in Post #1.

 

----- 2nd Message----

@T.Konopka, please tell to engineers that Connection to Global Cache have to be closed. Fibaro does not closing connection to Global Cache, so that is why it get stucked. Flex can have 8 connection at once and IP2SL only 4. That is FATAL issue

Edited July 12, 2017 by jakub.jezek

[tinman 1,070]

2 hours ago, jakub.jezek said:

----- 2nd Message----

@T.Konopka, please tell to engineers that Connection to Global Cache have to be closed. Fibaro does not closing connection to Global Cache

 

even if you uncheck "Wait for device response" ?

[jakub.jezek 370]

2 hours ago, tinman said:

 

even if you uncheck "Wait for device response" ?

I think yes. I test it tomorrow again to make 100% sure and report back.

[jakub.jezek 370]

@tinman, even if i uncheck "Wait for device response", it still does not close connection. With unchecked "Wait for device response" it is even worse. I send command once and cannot send it again.

[jakub.jezek 370]

Hi @andyhud,

 

Cannot tell now, but i can test it tomorow.

[Guest andyhud]

thanks @jakub.jezek

 

Let us know how it goes!

 

Are you sending commands via ASCII or HEX?

[jakub.jezek 370]

@andyhud, via HEX in format. Example 0xFF.

[Guest andyhud]

Thanks. Let us know how it goes. I've just posted an issue with IP2Serial but my device (amplifier) doesnt use HEX, it uses ASCII.

 

Cheers

 

Andy

[jakub.jezek 370]

Hello,

 

So, reporting back from testing.

 

It still does not work.

 

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[Guest andyhud]

Damn! Thats a real shame. Have you logged as a bug with Fibaro?

[jakub.jezek 370]

Well, it is logged under #95470 from last year. I will try to reach them again.

 

For a customer i made it work via code below (used for Somfy RTS control):

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Edited May 22, 2018 by jakub.jezek

[Guest andyhud]

Thanks for sharing @jakub.jezek thats great information

 

Good luck with chasing Fibaro!

 

Andy

 

[Guest andyhud]

Did this ever get fixed?