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FIBARO ID - REMOTE ACCESS


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Hello please could someone help me.

 

I have just bought a home center lite and created a fibaro id. I have selected remote access in my LAN settings but when I try to add HC it says " HC already added by other user. Please contact tech support " I have email a couple of days ago but I have had no response ?

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Hi, I have the exact same problem, with a Home Center Lite I got from someone. How can I get it reassigned to me?

 

I am referring to the Add New Home Center area, in Remote Access on home.fibaro.com

 

Thanks!

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Make sure your on a static IP and port 80 is open. I'm using a DNS service and I'm behind a VPN and I've never had issues. With dyn.com. 

Edited by matt1981
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whoever you have bought the HC from they need to log into their remote ID and remove that HC from their account. once that has been done then you can register the HC to yourself.

 

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