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Found 14 results

  1. First of all I have to say, that I’m using Fibaro for more than 3 years intensively for myself and some of my customers. So far didn’t find better solution for all use cases I have, but I think its time to start to look more intensively for alternatives. Why? Here are the most critical reasons: Remote system access – each time I do connect to HC from outside, I’m getting little bit nervous whether I do succeed. Its cause mostly by Fibaros issues in past with remote access. Unfortunately its back these days. This unreliability will most probably persist because of past experience. No imagine, what are the all sexy use cases for, when you can’t access this system remotely. I can’t arm/disarm the alarm when housekeeper comes to my house, neither to change the heating system setting, or extra irrigate a garden. Suddenly you lose control and comfort, just because Fibaro can’t provide reliable service. It’s a pity that 20€ IP camera from China is more reliable with remote access than 600€ Fibaro system! I didn’t have any issue connecting to those Chinese IP cams ever (I’m not touching security issue here). Push and email notifications – problem of past days that persist from Sunday till now (Wednesday). Imagine that you won’t receive notifications from your bank about transaction for such a long time? In my case, notification take very critical part in the system. Im being notified when Solar system start/stop to produce electricity (to fine-tune the system), alarm notifications including snapshots from cameras, smoke or flood notifications to ensure that everything is OK. Can I relay on such a system now? Maybe my house is on fire at this moment I’m writing this article… Bugs and bugs and bugs – every new update I’m getting excited about new features and bugs fixed. However on the other side, every new update I’m scared of new bugs that appear in system. Its kind of Fibaros best practice, fix one think and “develop” some new bugs on already working features (e.g. weather trigger issue, VD icons issue, VD stops working issue etc…) Support – and last but not least, Fibaro support, for such a critical system as a home automation is, should be much better and 24/7. Come on guys, the fact that there is a holiday in Poland, doesn’t mean that all home automation owners across the world can wait for several days for your help! Not mentioning the fact, that “Missing template” for Aeon micro switch is persisiting in my system since the very beginning (3 years!) without any option to remove it. Downloaded template provided to fibaro support for a few times in the past… Development of user requested features – there are tons of requests on Fibaro forum, asking Fibaro to fix or develop small features that would significantly improve user experience. One of the examples is “low battery notification” being send by email every half an hour!!! That represent 96 emails if I’m away from a home for a weekend!!! So to conclude, I’m staying with Fibaro, but only until a time I do find a suitable alternative for my use cases. Then, good bye Fibaro.
  2. Hi, I have HC-2 and have around 50 scene for different actions. Everything is working fine till last few days. Now when ever I trigger scene for 1st time it got executed but after that, if trigger new scene (Like, I have trigger ALL ON scene first and then Mood Light Scene. In this case execution of Mood light scene takes 15-20 second. Which was working perfectly before ) then it takes 15-20 second to execute it. This same situation occur when I trigger scene via Android Phone, iPad or Keyfob. So I think it's problem with fibaro Hc-2. Note : I have included Keyfob and Swipe on that day. Also I am unable to have remote access from last one day.
  3. hall247

    FIBARO ID - REMOTE ACCESS

    Hello please could someone help me. I have just bought a home center lite and created a fibaro id. I have selected remote access in my LAN settings but when I try to add HC it says " HC already added by other user. Please contact tech support " I have email a couple of days ago but I have had no response ?
  4. Hi i can see my cameras via the fibaro app on the Local network but unavailable to see them through the remote access. What could be the issue ? Thanks
  5. Hara

    VoIP remote access

    Hi Guys, I have a video door phone (Ava Designs) that I've configured to work with my HC2. I'm using the HC2 as my SIP server. I'm using an app called VoIP by antisip on Android to receive calls from the bell next to the door. Everything works great on the local network. I want to know how I can forward the call to my phone when my phone is not on the local network i.e., receive call remotely. I've also noticed that the fibaro SIP app for iOS can receive calls only when the devices are all on the same network. Is there a workaround for this? Am I missing something really simple here..? Any insights on this will be much appreciated! Cheers! Hara
  6. Hi guys, After i had to reset my account's passwords in order to get access to my HC2 and HCL (that was after the server procedure this month), now i am not able to see my foscam IP cameras remotely? Why is that? I tried to remove them and add them again and nothing. Did another registration in home.fibaro.com, moved the HC2 to it and still nothing. Then i restarted the controllers and the cameras but still nothing... Just to mention, i CAN see them only through local access! Any idea what is wrong? Before the drama with the server, and one unsatisfied client, everything worked great! Please help guys :/
  7. 3JL

    Limit remote access

    Hi all, I would like to limit the remote access to my HC2. Is that possible? I would like to allow basic functionality like available in the app from outside the LAN. But I am uncomfortable allowing access to the scripting etc available from the webinterface. Is this possible? e.g. are these different ports? Thanks. J
  8. 3JL

    Limit remote access

    Hi all, I would like to limit the remote access to my HC2. Is that possible? I would like to allow basic functionality like available in the app from outside the LAN. But I am uncomfortable allowing access to the scripting etc available from the webinterface. Is this possible? e.g. are these different ports? Thanks. J
  9. SpaceCompany

    Gateway Editble name

    When you have access to more than one gateway and they are added to your remote account, after login the portal, you get to see all the gateways you have access to, by serial number. for eg : HC2-03**** Is it possible to give the gateways, their own name, so that within your account, they can be identified more easily ? With several gateways to controll, I cant always remember their serial number...
  10. Hi Forum users, I just did the upgrade of my HC2 and also did create a Fibaro ID account (migrate the old one) But i have a guestion... Is it now possible to create a Fibaro ID account for each individual local user that what to use the system remotely... or is that still a "shared" ID for the remote portal? (and so all the new sevices in the future?) @Fibaro: you may comment also... thanx. Regards, Marcel
  11. My HC2 recently crashed and ended up on 503 error so I had to undertake a recovery mode, update to the latest version (4.09) and then do a backup of my configuration. Every since then all of remote access, and local & remote access via (home.fibaro.com) & iphone/iPad apps do no longer work. Access via Chrome browser works fine and everything is functioning as expected. I have another Fibaro HC2 hub at another location and remote access, iphone and ipad apps all work for that location so i know its not the apps or home.fibaro.com. Has anybody experienced this before and what is the remedy? Fibaro, please help i need my ipad screens and iphones screens to function ASAP Many thanks Bret
  12. Hi! When I disable the remote connection option in LAN configuration options, I'm still able to connect my HC2 from home.fibaro.com. Can anyone confirm/explain this?
  13. I just bought and setup a Fibaro HC2 system and it worked well - finding it through fibaro finder, adding removing devices and accessing system from iPhone app. Then I upgraded to beta 4.062 and the following happened: * iPhone app crashes on startup, just after "loading data.." appears. Tried fresh installs multiple times from two different iPhones, both on iOS version 9.2 with same result. This happens when connecting to the local ip, when trying with remote access I get error message that home center is not found. App becomes visible in HC2 access control so it does have contact at least. On my iPad the app works perfect when connecting through LAN. * Long delay when adding new/removing new devices - can take up to 60 seconds before add/remove dialog is shown after clicking add/remove and takes a lot of timing and attempts to make it work. * HC2 is not found through Fibaro Finder * No serial number is shown in Configuration UI (not sure if it was before) * No front panel led activity at all OR only during startup and a few minutes afterwards. So I rebooted from recovery disk and reverted to some old 3.X version and problems remained. Upgraded to latest stable version, still same problems, then I again upgraded to 4.062 beta and the problems above remain. The HC2 is connected to an Apple Airport Extreme router and internet through fiber, I have set up port forwarding on port 80 to HC2. Besides the above problems remote access is not working at all, home.fibaro.com is unable to connect to my HC2 (this I did not even try before installing 4.062 beta). Anyone else having similar problems? It might be same root cause for all, maybe just finding out why it's not showing up in Fibaro finder makes the other problems disappear?
  14. Seems I cannot do remote access to my fibaro (network connectios is OK since I can connet to a web server I have inside ) but Mobile & home.fibaro.com doesn't work at all home.fibaro.com leave my HC2 disabled. I cannot remember the version number I am running, but I was running the latest version and havent apply the latest 2 updates (seems its been very few days since them and some people were reporting lots of troubles, as usual) so I migth be the latest stable one before HC2 4.053
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