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  1. Dear Community. I was wondering if any of you experience the same issue… since a few days I stopped receiving Push notifications on all my iPhones. However, on an Android phone and also on my iPad they work fine. I already updated HC2 to 4.5.81, deleted the Fibaro App on all devices, deleted the phones from HC2 (Access Control -> Mobile devices list), rebooted HC2, reinstalled Fibaro App, read new device IDs from http://<IP>/api/devices... but no success. Same picture as before. I also checked iPhone notification settings for the Fibaro app, they are all turned on just like for the iPad. Any idea? iPhone 7, iOS 13.4.1 -> not OK iPhone 7, iOS 13.4.1 -> not OK iPad Air, iOS 12.4.6 -> OK Samsung SM-G930F -> OK Fibaro HC2, 4.5.81 Thanks for your help. Kind regards, Martin PS: here's what I see in /api/devices - only difference is "sendPush": 0 under "actions" for iPhone vs. iPad which has value 1 there ... but the working Android phone also has "sendPush": 0. And the DeviceToken looks different on the iPhones (starting with a length indicator and two values connected by ... --------------------------- NOT working iPhone ----------------------------- { "id": 353, "name": "MatzPhone", "roomID": 0, "type": "iOS_device", "baseType": "", "enabled": true, "visible": true, "isPlugin": false, "parentId": 0, "remoteGatewayId": 0, "viewXml": false, "configXml": false, "interfaces": [], "properties": { "DeviceToken": "{length=32,bytes=<cleared out>...<cleared out>}", "DeviceUID": "<cleared out>", "Push": "true", "deviceIcon": "91", "lastLoggedUser": "321" }, "actions": { "sendDefinedPushNotification": 1, "sendPush": 0 }, "created": 1587293983, "modified": 1587293983, "sortOrder": 266 }, --------------------------- working iPad ----------------------------- { "id": 327, "name": "MatzPad", "roomID": 0, "type": "iOS_device", "baseType": "", "enabled": true, "visible": true, "isPlugin": false, "parentId": 0, "remoteGatewayId": 0, "viewXml": false, "configXml": false, "interfaces": [], "properties": { "DeviceToken": "<cleared out>", "DeviceUID": "<cleared out>", "Push": "true", "deviceIcon": "91", "lastLoggedUser": "2" }, "actions": { "sendDefinedPushNotification": 1, "sendPush": 1 }, "created": 1587293658, "modified": 1587293658, "sortOrder": 241 }, --------------------------- working Samsung ----------------------------- { "id": 355, "name": "samsung SM-G930F", "roomID": 0, "type": "iOS_device", "baseType": "", "enabled": true, "visible": true, "isPlugin": false, "parentId": 0, "remoteGatewayId": 0, "viewXml": false, "configXml": false, "interfaces": [], "properties": { "DeviceToken": "<cleared out>", "DeviceUID": "<cleared out>", "Push": "true", "deviceIcon": "91", "lastLoggedUser": "77" }, "actions": { "sendDefinedPushNotification": 1, "sendPush": 0 }, "created": 1587294378, "modified": 1587294378, "sortOrder": 268 }
  2. I have both iPhone apps installed, both the old and the new. (personally, I prefer the old). A few days ago, the "Rooms" display in the old app changed appearance: several rooms displayed no icons, as shown in the first screen dump below. All these rooms have icons, as shown by the second screen dump using the new app. Up until now they displayed properly in both apps, now suddenly only in the new one. So what changed in the old app recently?? I changed nothing at my end. (I haven't double-checked, but it may be that the missing icons are the ones where I have imported custom icons, not found in the standard library)
  3. Hi there, I know that this question may be better suited under the Home Center mobile application section, but at the same time - not.. I'll explain throughout the post why! The background (to start with); I recently bought one Home Center 3 device to try the new unit after having a great configuration with three HC2 units at my house and two appartments that I own. The first issue was of course the migration from HC2 to HC3. Frustrated over the fact that I needed to se up everything. Rooms and Sections should have been easy to move. The devices - ok.. I get why.. I can take that I needed to add them in the new system. So - to make a long story short(er).. I added everything, and got my house configured fine - and I've even managed to rewrite all the scripts except for one detail (a pause which could be used in the LUA-script before was used to wait for five minutes before turning bathroom lights off automatically when no motion detector had detected any new movement in the room). But other than that - I've managed to get everything up and running quite ok. So - to the problem description: As the Fibaro Home Center mobile app is not working for Home Center 3, I had to overcome the fact that I was forced to use the "new" Home Center app. Horrible as that is, it's just a fact. But - regardless if I have my Android devices which are; Samsung Z Flip, Huawei P30, Huawei P10 Plus, Samsung Galaxy S20 or the apple device; iPhone 10 - I get the same problem. The problem: The first time I start the Mobile App, everything works just fine, and I can use it as expected. But.. The second time I start the app I get stuck with this screen. I know.. In Swedish, but if you ever used the app, you know that this screen is when you would expect the application to log in to your system. When I start up the app for the first time after installing the app - everything works just fine as I said. The second time though.. not so functional as this is all I get. Regardless of which phone I use. But - this ONLY refers to Home Center 3 - which is why I think it's a HC3 issue rather than the mobile app - as this is regardless of Apple or Android. When I use the app with my Home Center 2 devices that I still have, everything works just fine. Time after time when I log in on HC2, it just works as expected. But as soon as I switch to HC3 - the screen above is all I see.. for the rest of my life (or until I choose to scrap all data for the app/or reinstall the app). So, the solution thus far; 1. Open the apps in the mobile phone settings and delete ALL data (not just the cache) 2. Start the app again, and do all the initial settings and choose "Skip" for the welcome wizards that are shown just as if the app was freshly installed 3. Operate the app as normal 4. But.. When I close the app, or don't use it for 15 minutes or so - I have to start over with number 1 in this solution to be able to use the app. Frustrating!!! Or... 1. Uninstall the app 2. Install the app. 3. Do all setup-things (login, skip wizards etc) 4. Operate as normal 5. Start over on 1 in this solution.. (frustrating... again) So - Is there anyone that have the same issue? Or - does anyone have HC3 functioning properly with the Home Center mobile app? Because - I'd think that it just may be my device that needs an upgrade or something? The MOBILE app (Android) is version: 1.6.0 The Home Center 3 software/firmware version is: 5.020.60 Appreciate any thoughts/tips about this issue. Thanks for reading! /Peter
  4. Hello, I use the HC2, the old app and the new app version 1.6, both for the iphone. A pin code has been saved in the HC2 for alarm activation. The alarm can always be activated in the old app! In the new app, the PIN-code (over keyboard) is requested for the alarm activation, but this then leads to an error (display of red dots). Do you know that? How can this be solved?
  5. Hi Fibaro Team, I kindly ask to support me to solve some problems. 1. The ipad where I´m running your app on doesnt ring when it is locked. I have to leave it always on when I want to be notified about a visitor. Thats not really acceptable from several points. 2. The sound is scratchy and there are cuts in transmission, so several words may be missed. Not acceptable for an Intercom at all. 3. I also experienced that the ring function stops working sometimes on the device itself. I press the ring button an nothing happens. Normally it makes a sound with blinking blue lights. Sometimes it does not and in this case no notifications are sent to the iOS devices. The Intercom needs to be restarted to get it work again. 4. The ring tone cannot be changed. The app ring tone it horrible. The problems exist on both WiFi and LAN connection. I really love the disign of this cute device but all the points above make it unusable at all. Thanks Alex
  6. Hi, Wondering if there is a way to mix scenes and devices in one tab perhaps the overview screen ? I want my elderly mother inlaw to access lighting and a couple of devices. I can do what i need through a scene, there's only a couple of switches she needs access to and I have an iphone kicking around. my thoughts were to have just one screen with scenes required and a couple of devices, but I don't want her to have to scroll through tabs etc .. I know I can restrict what she sees with her access but can we mix them up any way ? If not, I'll have to run a local web page for her and just have the commands on that I suppose. Cheers, al.
  7. Hi, Wondering if the following thoughts could be considered for a future update. It would be nice to be able to tap the energy consumption figure on the top left and see what items are running. It would be great if the activity log was available to an iphone so you could get a little more info and finally the last breached that we have in the web based displayed ( even as an option switch ) for the doors, windows, motion and locks. This is all of course over and above a bit more flexibility in the layout, it would be good to be able to drag and drop icons outside of their "containers" rooms/scenes/cameras etc .. Cheers, al. It would make the app more functional in my opinion.
  8. Hi, I have an issue to control some devices by iPhone or iPad. Most of the time I can't switch a VD by iPhone or iPad. It either responds very late 20min to 1h or never, but sometimes it goes directly. The VD's are AC's and TV's controlled by IR converter iTach. The icon on the phone/pad changes directly but no response at the device. I checked the iTach and it works correct if I operate it directly by other software. Currently I'm running 4.153, but the problem was there before. Any suggestion are welcome
  9. Anyone help! after adding some virtual devices the logging from iOS devices was normal... i geed accesss to those new VD to other users, saved it... and then made a backup... suddenly all iOS devices can't connect to HC2... i get the message "trying to reconnect"... i have change the password for my poweruser, erased the app and reinstalled it and i keep getting that message... all in local network and with APP... on browser it logs normally... and in iphone if i turn off wifi and thought browser i go to home.fibaro.com i can login in... its just the apps and in all of the users (different devices) in local netwrok
  10. I have updated my HC2 and app however after logging back in on my iPhone 5 and iPhone 6 no devices error shows when selecting lighting and no rooms show in the rooms icon. I can login via my Samsung S6 and is fine. Please help.
  11. Hi folks. After some time, I have been looking for a (good) solution to track phones (iPhone) and its position. Existing solutions have not worked satisfactorily. So here's my solution. Still under construction but should work. The method relies on to get the coordinates from iCloud (Find My iPhone). I run the script on my local server. If someone wants to be involved and contribute (there are instructions for getting started) https://github.com/raess1/iCloud-HC2-Bridge In the latest version on Github, I have also added 1. Battery status 2. State whether the phone is loaded or not. 3. Timestamp of when the data was last fetched. Things that should be added: create a variable to print the address on the coordinates where the phone is located. And to convert the timestamp to a more reader-friendly. Merry Christmas
  12. While many of us want to voice interaction or even one way communication - voice alerts, or voice informations and Fibaro did nothing to help, i’m thinking of another way instead of expensive Sonos. Probably most easier way is using old iphone and configuring it only as fibaro-push-voiceover reader. So in the morning my iphone could say eg: „Good morning ! It's Friday. I’m opening shutters and disarming the house.” or warn me before closing shutters or so. Unfortunately voiceover reads whole push notification. So it looks like „Fibaro (long HC number) and my text". The question is how to disable this „long HC number” in push notifications ? Any ideas ?
  13. My HC2 recently crashed and ended up on 503 error so I had to undertake a recovery mode, update to the latest version (4.09) and then do a backup of my configuration. Every since then all of remote access, and local & remote access via (home.fibaro.com) & iphone/iPad apps do no longer work. Access via Chrome browser works fine and everything is functioning as expected. I have another Fibaro HC2 hub at another location and remote access, iphone and ipad apps all work for that location so i know its not the apps or home.fibaro.com. Has anybody experienced this before and what is the remedy? Fibaro, please help i need my ipad screens and iphones screens to function ASAP Many thanks Bret
  14. I just bought and setup a Fibaro HC2 system and it worked well - finding it through fibaro finder, adding removing devices and accessing system from iPhone app. Then I upgraded to beta 4.062 and the following happened: * iPhone app crashes on startup, just after "loading data.." appears. Tried fresh installs multiple times from two different iPhones, both on iOS version 9.2 with same result. This happens when connecting to the local ip, when trying with remote access I get error message that home center is not found. App becomes visible in HC2 access control so it does have contact at least. On my iPad the app works perfect when connecting through LAN. * Long delay when adding new/removing new devices - can take up to 60 seconds before add/remove dialog is shown after clicking add/remove and takes a lot of timing and attempts to make it work. * HC2 is not found through Fibaro Finder * No serial number is shown in Configuration UI (not sure if it was before) * No front panel led activity at all OR only during startup and a few minutes afterwards. So I rebooted from recovery disk and reverted to some old 3.X version and problems remained. Upgraded to latest stable version, still same problems, then I again upgraded to 4.062 beta and the problems above remain. The HC2 is connected to an Apple Airport Extreme router and internet through fiber, I have set up port forwarding on port 80 to HC2. Besides the above problems remote access is not working at all, home.fibaro.com is unable to connect to my HC2 (this I did not even try before installing 4.062 beta). Anyone else having similar problems? It might be same root cause for all, maybe just finding out why it's not showing up in Fibaro finder makes the other problems disappear?
  15. Hello, I have a HC2 unit set up with a couple of sensors so far. I can active the alarm using my iOS apps (usually on my iPhone) , i.e. => choose "Alarm", select area/room, "Set Alarm", "Select" results in green light armed. If I then test the motion sensor by walking nearby the sensor (Fibaro HW) lights up. However, no alarm sounds and neither is any email or push notification triggered. Only when I relaunch the Fibaro app on the iPhone do I receive a notification (in the app itself) and the alarm sounds. It then displays the min / secs since the sensor was triggered. (i) Any advice on how I can get the alarm to be triggered right away when the sensor notices any activity - and how can I set up push and email notifcations? (ii) iPhone app (when on mobile data) takes ages to load (usually around 20sec) - "loading data". Any advice on how this can be improved without opening ports of setting up a local VPN interface? Thanks, TS
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