Welcome to Smart Home Forum by FIBARO
Search the Community
Showing results for tags 'hangs'.
Hi there, I know that this question may be better suited under the Home Center mobile application section, but at the same time - not.. I'll explain throughout the post why! The background (to start with); I recently bought one Home Center 3 device to try the new unit after having a great configuration with three HC2 units at my house and two appartments that I own. The first issue was of course the migration from HC2 to HC3. Frustrated over the fact that I needed to se up everything. Rooms and Sections should have been easy to move. The devices - ok.. I get why.. I can take that I needed to add them in the new system. So - to make a long story short(er).. I added everything, and got my house configured fine - and I've even managed to rewrite all the scripts except for one detail (a pause which could be used in the LUA-script before was used to wait for five minutes before turning bathroom lights off automatically when no motion detector had detected any new movement in the room). But other than that - I've managed to get everything up and running quite ok. So - to the problem description: As the Fibaro Home Center mobile app is not working for Home Center 3, I had to overcome the fact that I was forced to use the "new" Home Center app. Horrible as that is, it's just a fact. But - regardless if I have my Android devices which are; Samsung Z Flip, Huawei P30, Huawei P10 Plus, Samsung Galaxy S20 or the apple device; iPhone 10 - I get the same problem. The problem: The first time I start the Mobile App, everything works just fine, and I can use it as expected. But.. The second time I start the app I get stuck with this screen. I know.. In Swedish, but if you ever used the app, you know that this screen is when you would expect the application to log in to your system. When I start up the app for the first time after installing the app - everything works just fine as I said. The second time though.. not so functional as this is all I get. Regardless of which phone I use. But - this ONLY refers to Home Center 3 - which is why I think it's a HC3 issue rather than the mobile app - as this is regardless of Apple or Android. When I use the app with my Home Center 2 devices that I still have, everything works just fine. Time after time when I log in on HC2, it just works as expected. But as soon as I switch to HC3 - the screen above is all I see.. for the rest of my life (or until I choose to scrap all data for the app/or reinstall the app). So, the solution thus far; 1. Open the apps in the mobile phone settings and delete ALL data (not just the cache) 2. Start the app again, and do all the initial settings and choose "Skip" for the welcome wizards that are shown just as if the app was freshly installed 3. Operate the app as normal 4. But.. When I close the app, or don't use it for 15 minutes or so - I have to start over with number 1 in this solution to be able to use the app. Frustrating!!! Or... 1. Uninstall the app 2. Install the app. 3. Do all setup-things (login, skip wizards etc) 4. Operate as normal 5. Start over on 1 in this solution.. (frustrating... again) So - Is there anyone that have the same issue? Or - does anyone have HC3 functioning properly with the Home Center mobile app? Because - I'd think that it just may be my device that needs an upgrade or something? The MOBILE app (Android) is version: 1.6.0 The Home Center 3 software/firmware version is: 5.020.60 Appreciate any thoughts/tips about this issue. Thanks for reading! /Peter