I bought 5 fibaro FGR222 early July 2018 on amazon. I motorized my 5 shutters. All goes well for 3 months. This morning, I wanted to open the shutters using the physical wall command. The fuses jumped and a small smoke came out of wall command. I opened the wall command and I could see that the fibro FGR222 was burnt. I can smelt the electrical burn.
Why after 3 months without manual intervention?
Will this situation be repeated on my other four shutters ?
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Jeremie 0
I bought 5 fibaro FGR222 early July 2018 on amazon. I motorized my 5 shutters. All goes well for 3 months. This morning, I wanted to open the shutters using the physical wall command. The fuses jumped and a small smoke came out of wall command. I opened the wall command and I could see that the fibro FGR222 was burnt. I can smelt the electrical burn.
Why after 3 months without manual intervention?
Will this situation be repeated on my other four shutters ?
Do I need to fear a fire hazard?
How to I contact the Warranty service ?
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