GPS Tracking HC2 and iOS App question to Fibaro developers.

[Alex Rob 15]

Hello,

 

i red about this function in many places in this forum. I also used google. 

It looks like there is a lot of issues in HC2 for gps tracking 

 

i got 2 users and one super user. Even I make block scenes as explained I can’t trigger scene by tracking of gps location.

family panel did not show up even I activated tracking on all devices within 1 min.

if I trigger scene manually it works. 

I see on android Fibaro app u can do adjustment of tracking range by gps location. This function is not on the iPhone app. Can Fibaro fix this? Do improvements on HC2 for get a better gos tracking function?

 

 

 

 

 

 

 

 

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Edited December 5, 2018 by Alex Rob

[Alex Rob 15]

It seems to be same problem as u told me from the start My Home center is not able to get the right location, i do not understand why.......

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[cag014 731]

The user location that you see, is the location that has been received from mobile device...!!! The date is too old as well (in December).

This is very strange... looks like Fibaro application on your phone doesn't work well or your GPS location is disabled somehow on the phone.

Please verify that Fibaro application works and for example you're able to control some device.

Another subject that I can think about, some users connect the application w/o using Fibaro ID. In this case usually you don't have an access to HC2 outside of you home network.

At the end it could be a good Idea to reinstall Fibaro application.

BTW only the old Fibaro application works with GPS.

Edited January 25, 2019 by cag014

[Emre Erosal 1]

@cag014

 

I will reinstall and let you know soon.

 

[Alex Rob 15]

I’m using the old app on all devices. 

They have to use my Fibaro ID on all devices since Fibaro need it to?

 

every user got their own access to the Homecenter 2 

 

are u revommmeding that i need to remove my Fibaro id from other devices and they have to create their own ?

[Alex Rob 15]

Just removed all apps on all devices.

I registred all users with thier own fibaro ID added them to my home center from owner loging / admin site.

Get them all access rights set gps polling on 1 min.

created new scenes, went out of home with android phone and apple phone, came beack after some hours.

Checked all apps if the settings are right and everything is okay, i sent a support issue to fibaro again.

When i all got right it should be working so i dont know why my issue is still there.

 

No change att all.......

[Emre Erosal 1]

+1

[cag014 731]

Guys,

I have uploaded Location Tracker scene that I'm using for few years and it works very well

May I ask you to download it, set variables according to your system and to executed manually.

You should see a table with users, their last location and distance to defined places.

Let see if you have received any location from users mobile application

 

[Emre Erosal 1]

2 minutes ago, cag014 said:

Guys,

I have uploaded Location Tracker scene that I'm using for few years and it works very well

May I ask you to download it, set variables according to your system and to executed manually.

You should see a table with users, their last location and distance to defined places.

Let see if you have received any location from users mobile application

 

sure,

lets see :))

[Emre Erosal 1]

@cag014

 

This is the result, not working.. return nil value

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[cag014 731]

According to these results the problem is on mobile application of the users... data never sent to HC2.

In Fibaro application:

1. Set location accuracy on fibaro application to lower accuracy  (have found if you set to high accuracy, sometimes the phone doesn't send data).

2. Turn on prevent sleep mode

 

If your mobile phone is Android then

1. Verify that Fibaro application has all permission (location, phone, storage) in APP Permissions setting.

2. Go to APP NOTIFICATIONS for Fibaro app and set to make sound and pop up on screen for location. Now you should hear and see when Fibaro app accessing location. Please wait few minutes beside the phone and you should see if app accessing location.

3. Go to location in settings and verify that one of "recent location requests" is Fibaro.

 

By the way the error that you receive in Lua, is my fault. (It appears only when you execute the scene manually, at normal mode it should work )

Please go to line 64

fibaro:debug("<font color=yellow>Version V1.0</font><pre>"..mStr .. "</table>"); --fibaro:abort()

and unmark fibaro:abort() should look like

fibaro:debug("<font color=yellow>Version V1.0</font><pre>"..mStr .. "</table>"); fibaro:abort()

 

Edited January 30, 2019 by cag014

[cag014 731]

Few days ago, GPS functionality has some unexpected hiccups.

I don't know what Fibaro team did yesterday night (suddenly have received ton of triggers from almost all users), but today the GPS works almost perfectly. Almost no delays between user's physical location to GPS data received.

Keep fingers cross...

Hope it started to work for you also!?

BTW please download latest Location Tracker (bug fixed)

Edited February 7, 2019 by cag014

[Alex Rob 15]

i cant get any information from the scene get a nil error, i guess as u explained because i never could recive a single location

 

i figured it out i had the wrong id from users

 

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Edited February 10, 2019 by Alex Rob

[cag014 731]

So, is it works for you now?

According to the table, you still didn't receive any location from users...

[Alex Rob 15]

Tried everything can not get any location all settings are right must be a failure inside hc 2 

[cag014 731]

I don't think it is related to HC2.

Your mobile devices don't send their location during last month!?

Just for test and if you have Android device, please set as following:

1. Verify that Fibaro application has all permission (location, phone, storage) in APP Permissions setting and you're able to control devices from app.

2. Go to APP NOTIFICATIONS for Fibaro app and set to make sound and pop up on screen for location. Now you should hear and see when Fibaro app accessing location. Please wait few minutes beside the phone and you should see if app accessing location.

3. Go to location in settings and verify that one of "recent location requests" is Fibaro.

4. in app setting: Keep awake section, turn on "Prevent sleep mode"

 

It is very strange... please verify that you're able to control some device from app.

By the way we're talking about the old app., right?  New application doesn't support GPS yet

Edited February 10, 2019 by cag014

[Alex Rob 15]

Yes im using old app on the phones.

 

all permissions are granted on android and i phone i see that the android phone has no information about that Fibaro app tried to get any information. 

 

Same on i phone prevent sleep mode is active and all other settings.

 

i got full control from both phones to the app if we are home or away. 

 

So yes it’s really strange. 

[Alex Rob 15]

I posted some pictures from settings about my I phone again. 

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[Emre Erosal 1]

Completly same as mine, 

i wrote fibaro support, they replied to me and asked my hc2 serial no.

I think they will check deeply then answer.

Will see.

[AR27690 19]

I have download Location Tracker also. It works great, but I have one user (out of 4) with the same problem. No location updates.

@Emre Erosal

Please post Fibaro support answer, it might help to all of us.

Thank you

[Emre Erosal 1]

@AR27690  sure i will share with you guys...