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  • 0

Installing "The Button" - No Devices Found


Question

Posted (edited)

Using HC3  lite, I am trying to install "The Button". 

 

Steps done:

1) In HC3L app selected Config / Devices

2) Pressed "Add button"

3) Selected "Z-Wave device"

4) Clicked "Start adding"

5) Using the "The button" Enabled battery and 6x clicked (all that managed in 30 secs)

6) HC3L logs declare learning mode

(see figure bellow)

 

Problem:

The device (The Button) was not added found and no any log announced (message "No Devices Found").

(Adding "Motion Sensor" was added without any problems)

 

Thank you very much for any help.

 

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Edited by radone

7 answers to this question

Recommended Posts

  • 0
Posted

@radone

 

You have a update pending, maybe do that first. Not sure if it will help.

But that's the first thing i would try.

  • 0
Posted

i would try to exclude first and then include.

  • 0
  • Inquirer
  • Posted

    Thank you for your suggestions. I tryed both: 1) updated to the latest version + 2) tried to remove and than to add the device. I also tested battery of the button, which is OK.

     

    Unfortunately it didnt help.

    • 0
    Posted

    Just to be sure, you did bought the zwave version and not the homekit version?

    • 0
  • Inquirer
  • Posted

    The product I bought is on the figure. I see there no any logo of Z-Wave, only bluetooth.

     

    If I understand it well, this product supports only BT communication, not Z-Wave and this is the reason of the problem?

     

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    • 0
    Posted

    Oh dear, that is not gonna work ?

    • 0
    Posted
    On 12/24/2021 at 8:26 PM, radone said:

    The product I bought is on the figure. I see there no any logo of Z-Wave, only bluetooth.

     

    If I understand it well, this product supports only BT communication, not Z-Wave and this is the reason of the problem?

     

    Please login or register to see this link.

    Yep

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