Search the Community

I'm unable to add Zigbee devices to my HC3. When I click to add a Zigbee device, the HC3 console shows Waiting for adding process to start. After 3 minutes, it updates to Timeout for adding devices expired. I'm using two different Aqara Temperature and Humidity sensors and both have the same results. Fibaro support keeps telling me to try again or reset the Aqara sensor, but I'm suspicious of the HC3 itself. The messages in the HC3 console seem to imply that the HC3 is trying to go into adding mode, but that it hangs there. Can anyone confirm this? I'd be interested to learn what the console says when all goes as it should.

Hi, I have been adding my fibaro dimmers to my new fibaro HC3. When I add my Dimmer1s, they show up on the devices table with a Role of "dimmer 2" and in General it shows the Type as "com.fibaro.FGD212" When I add my Dimmer2s they show up as either "Dimmer 2" like above (what I would expect) or some get added with a Role of "Multilevel switch", and in General it shows the Type as "com.fibaro.multilevelSwitch". Why are the Dimmer2 being added as "Multilevel switch"? Does it matter? Am I adding them wrong? The "Multilevel switch" has only 41 parameters the Dimmer2 has 59. What am I missing? Thanks Rut.

Hello, I have many Fibaro Wall Plug (2500W) devices (they were connected to another z-wave network, connected to another z-wave controller. The old controller is dead now.) and when I’m trying to add (include) any of this devices to my new Home Center 2 controller, I have a problem with it. The log: [14:25:36] Home Center in learning mode [14:25:38] Device added [14:25:40] Add node status protocol done [14:25:40] Adding devices complete [14:25:40] Adding devices complete [14:25:54] ID 45: Set association for group 1 [14:25:54] ID 45: Received association report from group 1 [14:25:54] ID 45: Set association for group 2 [14:25:54] ID 45: Received association report from group 2 [14:25:54] ID 45: Set association for group 3 [14:25:54] ID 45: Received association report from group 3 [14:25:54] ID 45: Set association for group 1 [14:25:54] ID 45: Received association report from group 1 [14:25:54] ID 45: Set association for group 2 [14:25:54] ID 45: Received association report from group 2 [14:25:54] ID 45: Set association for group 3 [14:25:54] ID 45: Received association report from group 3 [14:26:17] ID 45: Device configuration finished And after that I see what 2 devices are included (why not one?) and with strange status: Not configured. See screenshot. If I try to switch off or switch on the device - it works. I have tried to reconfigure this device but no luck: Reconfiguration Failed. See screenshot. I have tried to reset the device like in this instruction https://manuals.fibaro.com/wall-plug/. Insert the device into a socket Press and hold the B-button Wait for the visual indicator to glow yellow Release the B-button Press the B-button again, briefly Successful reset will be confirmed with the visual indicator changing colour to red Visual indicator and Wall Plug’s relay will turn off It resets successfully but the problem repeats when I try to add (include) the device. After all I restore my controller from backup. I’m trying again and again but the problem is still persist. Only 1 form about 15 Fibaro Wall Plugs is connected correctly now. Please, help me with it. What should I do?