GPS doesn't work - no location reports

[SmartLifeSystems 20]

I am only superuser. This is the problem?

[SmartLifeSystems 20]

I did it, but doesn't working. I will lose the mine.

[cag014 731]

I don't understand, do you connected?

What doesn't work?

Any user (which is defined in HC2) can be connected locally.

 

Edited March 9, 2020 by cag014

[SmartLifeSystems 20]

Now I got a push notification from the app that in the past 37 times use my location. But not send this to the HC2.?

I don't understand. The another iPhone is this the situation too.

[cag014 731]

Are you able to see rooms and devices while connected locally?

1 hour ago, SmartLifeSystems said:

Now I got a push notification from the app that in the past 37 times use my location. But not send this to the HC2.?

What do you mean by that?

 

Do you see any location updates in /api/devices/2

Edited March 9, 2020 by cag014

[SmartLifeSystems 20]

31 minutes ago, cag014 said:

Are you able to see rooms and devices while connected locally?

What do you mean by that?

 

Do you see any location updates in /api/devices/2

Are you able to see rooms and devices while connected locally? - Of course, i see everything in the app.

 

What do you mean by that? - The app uses my location. But don't send to the HC2.

 

Do you see any location updates in /api/devices/2 - I can't see now, because i'am working. This page,i can see only in the local network. I will see tomorrow.

[cag014 731]

Now I'm confused... you're not at home (I mean you're not in your home local network area) and you able to see everything in the app while connected to local IP Address?

Since you should be connected to local area, no location updates could be sent to HC2.

As a first step to verify GPS is working, we trying to verify if you receive location while inside you LAN.

Edited March 9, 2020 by cag014

[SmartLifeSystems 20]

This is what i can see now.

Please login or register to see this attachment.

[cag014 731]

It's OK, if you're outside of LAN, no updates should happen...

[SmartLifeSystems 20]

The another iPhone is on the local network now. I did the settings while i am home.

Edited March 9, 2020 by SmartLifeSystems

[SmartLifeSystems 20]

Not working. I don't understand what did i wrong.?

[cag014 731]

I believe location permission on your iPhone set correctly for the app.

Now let's try to connect through WAN.

Forward some port for app on router.

Go to port  forwarding:

Enter external port: (let's say 8080)

Select protocol: if you have option to select BOTH, if not select TCP-IP

Internal port 80

IP-Address: HC2 local IP-address

Save configuration.

Now go to browser and type MY IP. You shold receieve your Public IP address. (Hope it doesn't change frequently or may be you have fixed IP)

Now go to mobile app and configure new HC address (<public IP>:8080)

On iPhone turn off WiFi.

Verify that everything works on app.

Now go to outside (to change location) to check if new location has received.

 

 

Edited March 10, 2020 by cag014

[SmartLifeSystems 20]

Hi cag014!

 

I did your instructions. But  nothing. I have no idea. I am very angry.

Please login or register to see this attachment.

[cag014 731]

So when you set HC IP in app. to 192.168.0.101:8080 it doesn't work?

[SmartLifeSystems 20]

No. but I am set my public ip:8080. That’s wrong? Now I change the 192.168.0.101:8080 and wait.

[cag014 731]

Ooops... sorry my mistake, yes you need to set public IP:8080

it should be redirected to 192.168.0.101:80

Edited March 11, 2020 by cag014

[SmartLifeSystems 20]

I rechange the public ip:8080?

[cag014 731]

Works? I mean is app connected to HC2?

[SmartLifeSystems 20]

Now i see myip, and another, than yesterday. The app work with the 192.168.0.101:8080. Yesterday worked with the public IP:8080, but this IP today another than yesterday.

[cag014 731]

Yes, if you don't have fixed IP option it changes quite frequently...

But we just need to verify that GPS works on local connection, that's all.

If it works then we can ask fibaro support to help with Fibaro ID connection