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Hello,

 

Today I received my brand new HC3 to replace my Homey Pro that has terrible z-wave performance.

I unpacked and installed according to the setup steps. Software updated to 5.021.38. 

I excluded a Qubino Flush Dimmer from Homey and tried to add the device to HC3. The console shows HC3 going into learning mode but adding the Qubino (3 x switching) failed. Factory reset the Qubino and tried again with auto-inclusion and then again "normal" inclusion. No joy.

Unpacked a brand new Fibaro Dimmer 2 and tried to add the device. Again, HC3 goes into learning mode but device is not added...
HC3 shows nothing being wrong, Z-wave diagnostic show green "fully configured", also after I did a z-wave network reset. Z-wave version 4.33.

 

Can anyone show this (still) inexperienced Home Center owner the way to a solution?

 

Many thanks,

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