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Question
josjg 5
Hello,
Today I received my brand new HC3 to replace my Homey Pro that has terrible z-wave performance.
I unpacked and installed according to the setup steps. Software updated to 5.021.38.
I excluded a Qubino Flush Dimmer from Homey and tried to add the device to HC3. The console shows HC3 going into learning mode but adding the Qubino (3 x switching) failed. Factory reset the Qubino and tried again with auto-inclusion and then again "normal" inclusion. No joy.
Unpacked a brand new Fibaro Dimmer 2 and tried to add the device. Again, HC3 goes into learning mode but device is not added...
HC3 shows nothing being wrong, Z-wave diagnostic show green "fully configured", also after I did a z-wave network reset. Z-wave version 4.33.
Can anyone show this (still) inexperienced Home Center owner the way to a solution?
Many thanks,
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