Native support of ZigBee ?

[olafkatzer 5]

Hello,

ist ZigBee native supported by HC3.

I want to controll Hue Lights without Hue Bridge.

 

thanks

[oanamattias 2]

After I've been on the fibaro website
so I saw that they write that hc3 only supports z-wave and wifi
so it's a question of whether it will ever support 868 MHz. Zigbee and 433 Mhz, Bluetooth

[gooba 1]

Fibaro support answered that Zigbee is waiting for certification, but as you would expect no estimated time when will that be...

[10der 832]

5 hours ago, gooba said:

Fibaro support answered that Zigbee is waiting for certification, but as you would expect no estimated time when will that be...

F*baro support confusing ZigBee proto with Nice and new ver of ZWave proto.

[tinman 1,070]

On 3/4/2021 at 1:23 PM, gooba said:

Fibaro support answered that Zigbee is waiting for certification, but as you would expect no estimated time when will that be...

 

give me the name of that support person via PM

 

 

On 3/4/2021 at 7:07 PM, 10der said:

F*baro support confusing ZigBee proto with Nice and new ver of ZWave proto.

 

There is no certification for NICE protocols, and zwave is already certificated, so can be for real (the number of likes, related to HC3, given by zigbee alliance increased in last weeks, so who knows), or just idgaf because that support person was tired

[vifefref45 1]

I have to say still:

- no zigbee support or transparent info on when such support would be added .

   Covid for IT world means more work done and not interruption of anything.

 

- The VOIP not working 

 

These are functionalities which should be there and working already.

 

I do not think HC 3 is rubbish. With the exception of some low quality topics in the software the HC 3 is ok.

Still dear Fibaro when do you plan to deliver to your customers working functionality for which they have paid?

 

[wienog 107]

On 12/8/2020 at 11:05 PM, SmartHomeEddy said:

if you are convinced the HC3 is rubbish, and you try to sell rubbish to “another sucker”, they can file a lawsuit against you. There are people on this forum who know how that works ?. And someone selling something that is rubbish is a jerk. 

That means Fibaro is a jerk ?

[PontusBerg 1]

I upgraded my HC2 to HC3 in February 2020, and I was very surprised when I actually got it almost promptly. I was leaning between going Homey or staying loyal to Fibaro, expecting the same functionality. The ZigBee support was indeed THE most important factor that made me stay with FIbaro.

Now, 15 months later I can clearly see that the support for ZigBee is STILL not there. The expected short time frame  until the feature would be available turned out to be anything but short.

I will not sue Fibaro for false promises, and I am also not likely to pay through my nose for a competing alternative but Is there ANY forecast on when this will be available? 

[NullPointer 0]

On 5/27/2020 at 8:38 AM, rangee said:

It available zigbee with zigbee2mqtt quick app.

 

How did you setup the quickapp?

[vifefref45 1]

I had no clue that my comment would start such passioned discussions.

Still facts on NICE - FIBARO : 1 year later after starting the topic still no zigbee and no voip working for HC3.

 

Edited November 30, 2021 by vifefref45

[tinman 1,070]

13 hours ago, vifefref45 said:

I had no clue that my comment would start such passioned discussions.

 

the guy who said "hmm maybe we could make A bomb with that" thought the same ... 

 

13 hours ago, vifefref45 said:

Still facts on NICE - FIBARO : 1 year later after starting the topic still no zigbee

 

is under test right now, if i could say something public, i would say "it works", afaik Q1 2022 public beta with zigbee will be available.

 

13 hours ago, vifefref45 said:

and no voip working for HC3.

 

i think you missed the release notes, and yes, it does works now

Edited November 30, 2021 by tinman

[akatar 208]

i think 300-350 euro is a fair price to sell youre hc3

[vifefref45 1]

 

12 hours ago, tinman said:

 

i think you missed the release notes, and yes, it does works now

maybie you can give me hint as configuration with linphone on android did not work for me

10x

Edited November 30, 2021 by vifefref45

[tinman 1,070]

40 minutes ago, vifefref45 said:

 

maybie you can give me hint as configuration with linphone on android did not work for me

10x

 

here some example settings

 

 

added right now linphone settings (iphone)

 

[spreadzz 4]

I am a Fibaro HCL user. I started with this gateway as it was cheaper than HC2 and I was still testing the waters to see if I commit to Fibaro or other smart homes gateways.

As background information about me, I am a software developer with network administration experience. So learning LUA is not a issue for me, and I was actually glad Fibaro has the option to program it and allowed that level of customisation. (Surprise HCL doesn't allow LUA)

 

Unfortunately right from start I had multiple issues with the Fibaro eco-system. Starting with range issues, but more specifically with the software. Both the web interface and the mobile app we're very bad. At the time there we're two mobile applications from Fibaro both bad, but actually the new one was worse. The most annoying problem was the long time to the app took to connect to the gateway. I would arrive at my home and would sit 30-60 seconds until the app started so I could de-activate the alarm. I contacted Fibaro support and got in touch and granted them remote access to my HCL but never heard from them again, and of course the problem was not fixed. Until then I contacted Fibaro support multiple times and they never we're able to help.

 

Fast forward about 1 year and they "merge" with Yubi and release their app. Finally the app works better!!!

They also released the HC3, which when I saw it I drooled. It was right on their presentation page: z-wave, z-wave+, zigbee, ble and wifi support. Finally a gateway that can be used to unite all smart home products under one roof.

I didn't buy at the time, as I was testing other gateways but I planned to buy it when I renovate the house.

 

Well, it's been about 2 years so I wanted to buy it, now the Fibaro HC3 page doesn't mention ZigBee anymore, and I come to this forum and see people complaining about it 2 years later. I don't understand how this company wasn't sued and held liable for miss-information, lying and for treating their customers like trash.  I don't understand how this could be postponed due to COVID. Developers can work from home, and even if it was delayed why is no date provided when this would be implemented? This is a very big red flag. Every software company has a deadline planned for projects, even if the deadline gets postponed there should still be a informative date. The fact that Fibaro doesn't release a date for it could mean 2 facts: They will not implement it and trying to delay the inevitable. Their company structure and IT department is in chaos.

 

PRO:

After testing multiple smart gateways. Fibaro is still the most promising one, because of the lavel of customisation and automations you are allowed to do.

The new Yubii app works ok from what I tested so far. FINALLY! (Can't express how happy I am about this)

If HC3 holds it's promise and adds ZigBee it would be the best gateway to unify smart products.

 

CONS:

1. At least with the HCL the system is unreliable and is dangerous when you relay on it for security, alarm, smoke sensor due to automations not triggering in key import moments.

2. At least HCL, had web interface issues, either with automations, setting/changing device parameters or with certain parts of the web interface like the paid SMS functionality.

2. The fact that it doesn't offer a SMS slot for 3G/4G/5G internet is another minus, as you can not relay on it for security reasons.

3. No internal battery. Again you can not relay on it for security purposes.

4. No ZigBee support yet although it was promised.

5. Bad support and treats customers like trash.

6. Google Home integration not working. (Tested last time ~6months ago on iOS) When you try to connect Google Home with Fibaro it fails during the process and the devices are not imported into Google Home.

 

However #2-3 can be solved by a external UPS and a separate SMS gateway and automize message sending through LUA.( Which I plan to do)

 

 

This company was/is so promising but they always disappoint. I hope someone from Fibaro is looking here and takes this serious and plan to do something in the future.

They should invest more into their software developers and not just their product hardware and design. 

 

 

@SmartHomeEddy@tinman not sure why you are defending Fibaro. @VedranSis right, they advertised ZigBee and after a long period later they failed to deliver. It's false advertising. 

 

Edited December 6, 2021 by spreadzz

[xAPPO 18]

I am really surprised by your reasoning as to why ZigBee had to be in the HC3 for certification @tinman and your support for them in general on areas where they obviate their promises.

 

There is no getting away from the fact that Fibaro misrepresented their product / intentions and hence misled their customers. They’ve always behaved this way to everyone… on almost everything.   They are an under resourced company in software development and have appalling loyalty to their customers. The hardware is potentially great

Edited December 11, 2021 by xAPPO

[petrkl12 228]

HC3 Swagger in latest beta 5.091

 

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[Martin Windsmose 4]

 

All I want for Christmas is Zigbee  

[10der 832]

1 hour ago, Martin Windsmose said:

 

All I want for Christmas is Zigbee  

you bought HC3 to suffer!