Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

wrong homekit code


balboaf

Question

i´ve just received my flood sensor this week and tried to pair it with homekit, the process went well, code read, etc. but at the end it says that the code is wrong and try again; i've done this for at least 15 times all with the same result "wrong code". I've already contacted support but they just limited they response to a "This is strange situation" but no solution nor sending the right code.

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0
  • Inquirer
  • Yes, several times, and the result is the same; i´m returning both products, the sensor and the button.

    Link to comment
    Share on other sites

    • 0

    Hi Fibaro - having the same issue here - is there a fix for this, or do i need to return my flood sensor as well?

     

    Have tried pairing my flood sensor now for

    close to ten times both manually and with a camera - and hard reset the sensor. Anyhow, i get a ”wrong startup code” message. 

    Link to comment
    Share on other sites

    • 0

    Having just been through panic mode 'cos I received a switch unit without any documentation I have discovered that the homekit code is printed on the module label with the title S/C. Perhaps you could check that code matches the one on the documentation?

    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...