Time for a change?

[petergebruers 1,268]

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Just now, Jaapdeknaap said:

@petergebruers I'm not saying this to hurt people or to be rude. 

 

What i tried to say, if you have a update and in this update you say the (i my case) the harmony plugin is going to be fixed and it is not.
I think it is normal that people are starting to asked questions , i think it is more then necessary to give a proper answer from a moderator/fibaro or somebody knows the real state of the problem and give a new timeline when it is going to be fixed. And not; Soon or don't respond anymore.

 

No, i don't think Athom is a better product. But i think it is more user friendly for users like me.
I have a lot of friends that would like to have a Fibaro (higher quality), but in the buy's Athom because of the app store and more user friendly approach. 
 

 

Thanks for explaining this!

[Jaapdeknaap 4]

21 minutes ago, T.Konopka said:

1 hour ago, Jaapdeknaap said:

If Fibaro say's they are lisening the the users/community why are this top 10 wanted improvements still on the wishlist for ages?

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Well, this is not our list. I have to admit that I see it for the first time.

 

Maybe something to look into? 

[Lambik 194]

1 hour ago, Sankotronic said:

 

 

@Lambik You must be kidding. Did you even try to take a glimpse of what that egg is really offering? My respect for you just vanished in the thin air! Here I help you, click on this link and see: 

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 but there is much more of course.

I'm not saying the Athom Homey is the best. I use it for certain things Fibaro can't. For some users it could be a nice suggestion, depending what you want to do and wish for. It could also be a nice addition to a current setup.

I bought it when it was in development stage. If I see how it evolves and the way they do it I find it quite impressive.

 

BTW, just a remark in general I want to make:

In every discussion with, highly appreciated, forum members I always assume that comments are not made to discredit anyone. Keep in mind that a lot of this forum users don' t have English as native language (like me).

I respect other opinions, but if I, or others disagree, doesn't mean it's disrespective.

 

A constructive discussion is agreeing to disagree.

 

And as I stated often, I do have great respect to Fibaro's employees, like @T.Konopka, but that doesn't stop me from being critical.

 

 

Edited August 1, 2017 by Lambik
typo

[robmac 173]

On 7/31/2017 at 4:27 PM, tinman said:

few cases where plugin is necessary, and even this can be done (you can always develop one, and send it to fibaro to get it implemented officially)

Hi @tinman

 

Not sure it is safe to post again after causing that storm but  are you saying that if I load my plugin and test it I can send it over to Fibaro for testing and potential inclusion?

 

Also would like to send alternate versions of a couple of the included ones with slight tweaks to code. Do they also like these?

 

cheers,

 

Robert

[amurray85 9]

The appearance of the app (gui) does look quite ios 6 and 7ish.. its really dated and should be overhauled imho.

Plugins do need some work to fine tune the experience bu this space is ever changing and its difficult to keep up i'm sure.

 

Whilst Fibaro looks like a big company from the outside, the dev side appears to be quite small as is evident by the amount of changes and features added to each new release. You really cant compare the likes of Samsung SmartThings to HC2 as the rate of development on ST is huge in comparison. 

 

My question really is why HC2 is $1000 and something like ST is $200.. AUD... If i were a consumer than i'd be thinking HC2 is premium and has a lot more to offer.. but is it the case? hard to say

[petergebruers 1,268]

@amurray85 are you implying that SmartThings has a better, more modern app? Just asking, because I do not know the product very well.

 

Are you also saying Samsung is a better company, because it is big? In that case, bigger is not always better. Samsung once designed a very nice APS-C camera system. If I remember well, less than one year after they made their best camera, on level with the best, they left the camera business. I do not own such a camera, I hold no grudge against Samsung.

[robmac 173]

Hi Peter,

 

I had a look the other day and it is a lot better than the original. It supports more than z-wave.  It started as cloud only but zwave etc now runs locally. I tested a few Fibaro devices (all battery) and they worked fine.

 

Selling in massive numbers so it will be interesting where it goes next with the marketing power of Samsung behind it.

 

The friend that has it uses both Alexa and google and they just work. Sonos works and everything he wants to do just works.

 

I am not yet convinced it would do all of the things I need but I have developed a few things for Samsung TV and mobile before and dev frameworks are generally capable. I have not looked into what smartthings offers but that might be a limitation but the basics appear to be there.
 

To justify the higher price Fibaro need to change quickly as this is developing fast and is stealing the market.

 

 Fibaro are snatching defeat out of the jaws of success. Would love them to succeed but they just need to pull out the stops if HCX range is going to sell as a premium product as the basic devices are getting very cheap and very capable. Samsung can and do price very aggressively in markets they want. 

 

Please Fibaro put up some sort of competition.

 

[petergebruers 1,268]

Thanks, @robmac

 

You are talking about hardware v2? Is V1 cloud only? If so, Samsung might  enhance functionality of the platform, but not always one older hardware. This is pure speculation, based on my experience with several Samsung phones. They have every right to do so!

 

I still can't buy this in Europe, correct?

But I could buy the UK version, then lie in the app that I live in the UK?

Do you think the app is better than Fibaro's?

[AutoFrank 372]

14 minutes ago, petergebruers said:

Thanks, @robmac

 

You are talking about hardware v2? Is V1 cloud only? If so, Samsung might  enhance functionality of the platform, but not always one older hardware. This is pure speculation, based on my experience with several Samsung phones. They have every right to do so!

 

I still can't buy this in Europe, correct?

But I could buy the UK version, then lie in the app that I live in the UK?

Do you think the app is better than Fibaro's?

@petergebruers

Interesting device with both z-wave and zigbee 

I can buy it in Ireland - €130

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[petergebruers 1,268]

@AutoFrank you bet I am interested in this product! I do have the money to buy one. But I cannot. It is not available in Belgium...

 

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[Sjekke 87]

I agree ... I have direct contacts with Samsung Belgium and the market in BE is to small for them. I even asked for a demo ... but nope.

[Bodyart 231]

36 minutes ago, petergebruers said:

But I cannot. It is not available in Belgium...

@petergebruers,

 

hey Peter maybe you can have a look

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[tinman 1,070]

regards ST, which one is the latest hw?

got it, it is just product name change and re-certification after other fw change.
 

 

this one is V2, but certified in 2015

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this one same HW, certified in 2016 but nothing V2 in the name

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there is as well wifi hub, but z-wave certified, bit wired but yeah:

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the only problem with Samsung is, that they have 3 divisions, the sds in korea have nice products, but they only for that region.

As well the unclear situation in EU is no go (from business point of view).

 

Edited August 2, 2017 by tinman

[petergebruers 1,268]

36 minutes ago, Bodyart said:

@petergebruers,

 

hey Peter maybe you can have a look

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I've checked a few sources back in may, including Amazon (similar to your link). As far as I can tell, this is always a UK version of the hub (UK plug).

[Bodyart 231]

2 minutes ago, petergebruers said:

 

I've checked a few sources back in may, including Amazon (similar to your link). As far as I can tell, this is always a UK version of the hub (UK plug).

So we cut the plug and replace it with Schuko, don't we?

 

And in worse case we can use plug adapter (converter)...

Edited August 2, 2017 by Bodyart

[petergebruers 1,268]

Just now, Bodyart said:

So we cut the plug and replace it with Schuko, don't we?

 

Yes, sure, that will work. And when the app asks where you are, you say UK. And when you register, you make up an address in the UK. Meh. Maybe... Doesn't feel right.

 

@tinman thanks for the links. The Amazon links often mention "v2" but according to your links that might be an older version. Meh. Doesn't feel right.

[Sankotronic 2,370]

 

1 hour ago, Sjekke said:

I agree ... I have direct contacts with Samsung Belgium and the market in BE is to small for them. I even asked for a demo ... but nope.

 

Ha, ha, then Croatia is even smaller market. But I never buy from Samsung again anyway because my experience with their products is everything but good. Mobile phone was disaster,  Smart TV was "stupid" and died just after warranty expired, washing machine also motor died after two years and new one cost almost like new machine. Last thing that I still have is their soundbar but now after 2 years start acting strange so I will replace it with something else Yamaha or Denon.

 

Just to be clear, this is my personal experience and I'm not suggesting anything against Samsung!

 

 

[tinman 1,070]

34 minutes ago, petergebruers said:

Yes, sure, that will work. And when the app asks where you are, you say UK. And when you register, you make up an address in the UK. Meh. Maybe... Doesn't feel right.

 

@tinman thanks for the links. The Amazon links often mention "v2" but according to your links that might be an older version. Meh. Doesn't feel right.

 

there are tons US V2 models for 85EUR or so out there (having ZDK on desk, i was thinking to buy one and change freq.),  mixed feeling as well, you know sometimes is one resistor to change, but sometimes real *abuse* (i spend a day to recognize that the replacement APC9630 i got is not having modbus binaries installed, so even after latest firmware on it, no functionality).

[giuse 5]

3 hours ago, robmac said:

 

To justify the higher price Fibaro need to change quickly as this is developing fast and is stealing the market.

 

 Fibaro are snatching defeat out of the jaws of success. Would love them to succeed but they just need to pull out the stops if HCX range is going to sell as a premium product as the basic devices are getting very cheap and very capable. Samsung can and do price very aggressively in markets they want. 

 

Please Fibaro put up some sort of competition.

 

 

Fibaro needs to adapt quick internally to an agile development by adding a few more dev-ops to team and align the further HCx development to a lean startup strategy independently from all other Fibaro products. I know its a big move as a company to change the mind specially the engineering department who works on a perfect solution or getting an acceptance by the upper management to turn around quick but its worse to not try it.

[robmac 173]

8 hours ago, petergebruers said:

 

I've checked a few sources back in may, including Amazon (similar to your link). As far as I can tell, this is always a UK version of the hub (UK plug).

UK is in the EU so under EU rules what is OK here in the UK you can have. No VAT No Import. Just possibly delivery.

 

.... well until the mad country I live in ups and takes the toys away.

8 hours ago, petergebruers said:

Yes, sure, that will work. And when the app asks where you are, you say UK. And when you register, you make up an address in the UK. Meh. Maybe... Doesn't feel right.

 

@tinman thanks for the links. The Amazon links often mention "v2" but according to your links that might be an older version. Meh. Doesn't feel right.

Model number is clear on amazon uk. If it is not the version then send it back for full refund.  

 

You do not have to make anything up. The EU is one market they can not sell this product in only one part.

 

I think Amazon would have to support EU basic warranty also and distance selling regulations. You may not get samsung extended warranty but statutory warranty they have to give to all EU citizens. If they want to sell in EU they live by EU rules. UK is still EU!!   

 

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Before you go mad and think it is the answer do read this though... it may have some way to go before it is the answer.

 

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but it does definitely support Fibaro devices which is very good.

Edited August 2, 2017 by robmac